ODR Resource, Application, and Material Sharing - ADRhub - Creighton NCR2024-03-29T09:39:42Zhttp://www.adrhub.com/forum/topics/odr-resource-application-and-material-sharing?feed=yes&xn_auth=noHi Everyone--
Here's a couple…tag:www.adrhub.com,2012-11-02:4905899:Comment:443012012-11-02T06:01:58.448ZColin Rulehttp://www.adrhub.com/profile/ColinRule
<p>Hi Everyone--</p>
<p>Here's a couple articles everyone can feel free to use:</p>
<p><a href="http://colinrule.com/writing/acr2010.pdf">"Leveraging the Wisdom of Crowds: The eBay Community Court and the Future of Online Dispute Resolution," with Chittu Nagarajan, in <i>ACResolution Magazine</i>, Winter 2010.</a></p>
<p><a href="http://colinrule.com/writing/ucclj.pdf">"Designing a Global Consumer Online Dispute Resolution (ODR) System for Cross-Border Small Value-High Volume Claims—OAS…</a></p>
<p>Hi Everyone--</p>
<p>Here's a couple articles everyone can feel free to use:</p>
<p><a href="http://colinrule.com/writing/acr2010.pdf">"Leveraging the Wisdom of Crowds: The eBay Community Court and the Future of Online Dispute Resolution," with Chittu Nagarajan, in <i>ACResolution Magazine</i>, Winter 2010.</a></p>
<p><a href="http://colinrule.com/writing/ucclj.pdf">"Designing a Global Consumer Online Dispute Resolution (ODR) System for Cross-Border Small Value-High Volume Claims—OAS Developments," with Vikki Rogers and Louis Del Duca, in the <i>Uniform Commercial Code Law Journal</i>, v42 #3.</a></p>
<p><a href="http://colinrule.com/writing/virtualvirtues.pdf">"Virtual Virtues: Ethical Considerations for Online Dispute Resolution (ODR) Practice," with Jo DeMars, Susan Nauss Exon, and Kimberlee K. Kovach, in <i>Dispute Resolution Magazine</i>, Fall 2010.</a></p>
<p><a href="http://colinrule.com/writing/acr2008.pdf">"Making Peace on eBay: Resolving Disputes in the World's Largest Marketplace," in <i>ACResolution Magazine</i>, Fall 2008.</a></p>
<p></p>
<p>Also, here's a big zip file with a bunch of ODR writings that might be helpful!: <a href="http://www.onlineresolution.com/UT/utreadings.zip" target="_blank">http://www.onlineresolution.com/UT/utreadings.zip</a></p>
<p></p>
<p>Let me know if you have any questions...</p>
<p>rah</p> Hi all -
Happy to kick this o…tag:www.adrhub.com,2012-10-31:4905899:Comment:434862012-10-31T09:58:58.407ZNoam Ebnerhttp://www.adrhub.com/profile/NoamEbner
<p>Hi all -</p>
<p>Happy to kick this off. Here are 4 papers / chapters I've authored recently, with abstracts as well as links to full-text versions:</p>
<p> </p>
<p><strong>ODR: The Next Green Giant</strong> (with Colleen Getz)</p>
<p><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1993192">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1993192…</a></p>
<p></p>
<p>Hi all -</p>
<p>Happy to kick this off. Here are 4 papers / chapters I've authored recently, with abstracts as well as links to full-text versions:</p>
<p> </p>
<p><strong>ODR: The Next Green Giant</strong> (with Colleen Getz)</p>
<p><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1993192">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1993192</a></p>
<p><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;">The worlds of government and business, as well as individual preferences, are moving towards incorporating environmentally-friendly practices. Dispute resolution, just as every other human endeavor, has environmental impact. Some modes of practice leave a large environmental footprint while others incur less environmental cost. <br/>Online Dispute Resolution (ODR) enjoys clear environmental advantages over any other form of dispute resolution – yet this has not been discussed in the literature, or spotlighted in the commercial practices of the field. This paper describes the various environmental advantages ODR offers, and suggests a framework for taking these into account in dispute resolution ventures and projects.</font></font></p>
<p></p>
<p><strong>E-Mediation</strong>:</p>
<p><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2161451">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2161451</a></p>
<p><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;">Online mediation is spreading rapidly as a mode of practice. In this chapter, Ebner surveys the development of e-mediation within the wider context of ODR growth. Next, the chapter presents a snapshot of the field’s status quo with respect to stakeholders, modes of communication and the technology utilized, Finally, the chapter addresses substantive and process issues in e-mediation: mediation process models, stages and issues; practitioner skills; professional issues; ethics and practitioner standards.<br/>The author identifies current trends in the fields and makes several predictions regarding the field's future development, including the adoption of online mediation by solo practitioners (as opposed to "service provider" firms), the rise of video-conferencing (primarily through low-cost, familiar platforms) and the somewhat counter-intuitive implementation of online mediation in disputes involving strong relational elements, such as divorce, community and workplace issues.</font></font></p>
<p> </p>
<p><strong>Interpersonal Trust in ODR</strong></p>
<p><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2167856"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2167856</font></font></a></p>
<p><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;">Interpersonal trust is a necessary element for successful negotiation and mediation process. Conducting those processes online, however, necessitates navigating an environment in which trust is significantly diminished. This chapter explores the challenges to trust in the online world, and provides guidance to negotiators and mediators for developing and maintaining interpersonal trust whilst communicating through online media.</font></font></p>
<p> </p>
<p><strong>Negotiation via Email</strong></p>
<p><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1949088">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1949088</a></p>
<p><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;"><font size="2" face="Myriad Roman, Arial, Helvetica, Sans-serif;">Increasingly, negotiation interactions are taking place through channels other than face-to-face meetings. Negotiators find themselves engaging through e-communication channels – primarily e-mail. The communication channel through which the negotiation is conducted affects the dynamics of the interaction, the degree of inter-party trust and cooperation, the information shared and the outcome. <br/>While theoretical models of negotiation certainly take interparty communication into account, they do not usually examine the characteristics and effects of particular communication media. Similarly, the average professional negotiator is not trained to recognize and cope with the effects of the communication channel on the negotiation interaction. This chapter aims to fill this gap in theory and practice by examining the effects of email communication on relational and transactional elements of negotiation. Practices for avoiding common pitfalls and improving better outcomes in email negotiation are recommended.</font></font></p>
<p><br/>Looking forward seeing to what others have to share! Noam</p>