Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will…

Often it seems that all we see in the media are violence, conflict and competition, whether it's in the news, in entertainment or even in sports reporting. And this can have a significant impact on how we feel, how we see the world and how we deal with conflict. Marianne Perez de Fransius will share how exposure to so much violence in the media is…

In this blog entry, mediators from Europe and the USA talk about how the transformative approach has made them calmer, but more inspired.

In the latest blog post of the Institute for the Study of Conflict Transformation, transformative mediators describe how their has affected them personally.  You can read the whole post here.

• The European Union pulled a TV ad from circulation and apologized after many considered it racist. The ad featured several non-Western martial artists who confront a white brunette (symbolizing Europe) with weaponry and ends with her surrounding them.
• President Lukashenka of Belarus…

• European Union leaders confirmed that Herman Van Rompuy will serve a second term as President of the European Council on Thursday. Van Rompuy has served as the President since December 2009.
• A remote-controlled bomb injured 15 police officers and…

• The former foreign secretary of the EU Jack Straw announced that the European Parliament should be abolished after failing to achieve its purpose of bridging the divide between the European people and EU. Straw argued that the body has a “major democratic deficit”  as a poll shows 78% believe their voice doesn’t count in the EU.
• Tens of…

• The Council of Europe Commission for Human Rights warned this week of rising racism and xenophobia in Europe amid the current economic crisis, with austerity budgets undermining social rights and putting vulnerable groups at greater risk.  On Wednesday, British PM Cameron…