Dear members of the ADR community,

I would like to invite you to this year's Online Dispute Resolution Conference at the Peace Palace, The Hague on 23rd & 24th May, organized by HiiL Innovating Justice.

We will be welcoming Colin Rule, Ethan Katsh, Lord Justice Fulford, First Vice President of the ICC Judge Aluoch, Chief Justice Willy Mutunga and others to debate 'How can ODR help the courts and improve access to justice?' I'm sure many of you will have attended previous…

Our century is permanently presenting paradoxical situations. Thanks to Globalization, the economical vicissitudes of Gambia can produce a decided influence in Bolivia. Even though the growth of the communication media is undeniable, people feel increasingly alone.…

Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will…

Online platform brings convenience and efficiency to tax appeal processing for parties and Ohio BTA staff

SAN JOSE, CALIF. – Modria.com, Inc, provider of the world’s leading online dispute resolution (ODR) platform, today announced that the Ohio Board of Tax Appeals (BTA) has launched a new online resolution center for tax appeals, powered by Modria Resolution…

Many have said that the judiciary often trails the private sector in its use of technology. Courts have been attempting to close this gap but need the help of the technology sector to…

As more and more teachers in the area of negotiation and dispute resolution consider taking their courses (or, parts of them) online, I’ve received many queries of the “How do you get started?” variety. And, I’m not the only one fielding these questions. I'd like to share a resource, addressing these questions.

Together with co –presenters and –authors Jennifer Parlamis (University of San Francisco), Roy Lewicki (Ohio State University) and…

[Also featured at http://www.mediate.com//articles/Video_based_mediation.cfm]

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I recently had the pleasure of writing a paper with my student-turned-teacher, Jeff Thompson (an alumnus of our Negotiation and Dispute Resolution program at Creighton and the Wizard Behind the Curtain at ADRHub). Jeff works on non-verbal communication…

As more and more teachers in the area of negotiation and dispute resolution consider taking their courses (or, parts of them) online, I’ve received many queries of the “How do you get started?” variety. And, I’m not the only one fielding these questions. I'd like to share a resource, addressing these questions.…

Negotiation via (the New) Email

Forget everything you think you know about negotiating, mediating and engaging with conflict via email. That's what I did.

Exactly three years ago, I finished work on a chapter for a negotiation textbook (Michael Benoliel’s Negotiation Excellence: Successful Deal Making). The chapter focused on negotiation via email, and described the challenges, pitfalls and benefits of working thought this…

To learn more about Cyberweek and Online Dispute Resolution (ODR) activities, visit ADRHub.com.

Social media and the Internet are transforming society, providing new benefits but also new hazards. Some have suggested that online…

Tune in to ACR Blog Radio on Thursday, April 25 at 2:00pm EST for our next show featuring the ACR New England Chapter (NE-ACR). 

"Conflict, Communication and…

How can we assess with any accuracy whether someone is lying to us through online communication media? And - what can we do to prevent it? This article spotlights an issue that anybody practicing ODR needs to consider.

The concept of interparty trust has often been raised with regards to ODR. This topic has been a central discussion forum in Cyberweek for the past several years, and is the topic of many articles on ODR.

The perspective taken has usually…

Find it difficult to get people to trust you online? Email negotiations or conversations end up in flame wars? There are reasons, and solutions, for this.

I’ve uploaded my first paper on this subject at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1722065.   A few years have gone by, and the principles hold firm.

Looking forward to hearing your thoughts!

[To read this post in Spanish, see the first comment down below! Thanks to Dr. Alberto Elisavetsky]

 This year, Cyberweek - the annual conference on Online Dispute Resolution - was held once again on ADRHub, the web portal for the ADR community maintained by the…

As do all human activities, our attempts to respond to and engage with conflict have environmental impact. Any intervention – mediation, peacebuilding activities, training, workshops, and so forth – can be performed in different ways, some of which are inherently more environmentally adverse than others.

In a new article, entitled …

New article on environmental benefits of online dispute resolution – just published in Conflict Resolution Quarterly at http://onlinelibrary.wiley.com/doi/10.1002/crq.21039/abstract.

Full text can be downloaded here: http://ssrn.com/abstract=1993192.  

Big thank you to co-author Coleen Getz!

Around the holidays, we all promise ourselves things such as self-improvement and behavioral changing. For the past few years, I’ve been promising myself a simple promise: To find something fun, which I really enjoy doing – and to take it very seriously.

I haven’t been successful with this. And, I’m not too hard on myself – I really like my day job that much.  Still, my recurring failure does leave me envious of people who are dead serious about the things they do for…

After a few months’ break, I’m back hunting the web for companies and service providers out there who are offering services which would be very familiar to ODR practitioners and researchers – but do so without making any mention of ODR, and beneath the radar of the ODR field in general. As earlier parts of this hunt have discussed, these…