All Blog Posts Tagged 'conflict' (466)

Taking the War Out of Our Words: Turning Conflict into Conversation in the Workplace

Sharon Ellison StephenKotev2

How long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.…


Added by Patricia M Porter on May 12, 2015 at 11:14pm — No Comments

The Texas Conflict Coach® May Radio Programs

The Texas Conflict Coach® Blog Talk Radio program announces our Workplace Series.

The following episodes will air every Tuesday from 5:00-5:30 pm PST/7:00-7:30 pm CST/ 8:00-8:30 pm EST.



Added by Patricia M Porter on April 28, 2015 at 11:15am — No Comments

Mastering Conflict on the Side of a Mountain with Mountaineer Andrew Lock

Andrew Lock-1

Andrew Lock, being the only Australian to summit all 14 of the world’s 8000 meter peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his “Mountaintop Adventure”. Teamwork and leadership take on a new meaning…


Added by Patricia M Porter on April 14, 2015 at 2:13pm — No Comments

Blessed Are the Peacemakers

We all use some model or theoretical approach as we work with our clients. Itbeatitutudes[1] matters not what type of peacemaking work we are doing. We do so from the foundation of some conceptual construct. More, we aim for the results most frequently associated with that construct. Most of these constructs have a recent origin. Rarely do we think about the evolution of peacemaking.

This article comes to remind you that we can…


Added by Ronald K M Williams-Garcia on April 4, 2015 at 1:13pm — No Comments

The Quest for Conflict Intelligence: How Questions Help Us Find Our Way Through Conflict


Conflict is a dynamic and unfolding process which can be rich with opportunities to explore and understand perspectives. Cinnie Noble, a pioneer of conflict management coaching created the CINERGY™ model in 1999. In her own discovery and journey, she coined the term "conflict intelligence" to mean the competence in our self-awareness, insight into others,…


Added by Patricia M Porter on March 24, 2015 at 9:54pm — No Comments

The Conflict Pivot: Turning Conflict into Peace of Mind

tammy-lenski zena Zumeta Bio Picture

If you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this program,…


Added by Patricia M Porter on March 17, 2015 at 10:26pm — No Comments

The Heartless Mind: The Power of Positive Interruption

Susan Gillis Chapman

What is the difference between communication when it's open and when it's closed? When our defensive barriers go up, we disconnect not only from other people, but also from our own humanity. In this program, we'll explore an innovative approach to communication and conflict resolution training that comes from the tradition of contemplative psychology and mindfulness practice,…


Added by Patricia M Porter on March 10, 2015 at 10:18pm — No Comments

Making Conflict Work – Seven strategies for leveraging conflict with your supervisors and subordinates

Peter Coleman-1 StephenKotev2-small

Everyday life is filled with interactions between superiors and subordinates. Whether you are up or down the food chain, you have to work with someone who has either more or less power than you. Join Columbia University Professor Peter Coleman, as we…


Added by Patricia M Porter on March 3, 2015 at 11:12pm — No Comments

The Church Leader's Guide to Assisting Anxious People in Times of Conflict

Joey Cope-1

Churches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of controversy and will provide helpful strategies and techniques to bring resolution.

Joey Cope is the Executive Director of the Duncum Center for…


Added by Patricia M Porter on February 3, 2015 at 10:00pm — No Comments

Retailers and customers resolving customer complaints as PARTNERS

Zbyněk Loebl StephenKotev2-small

Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will…


Added by Patricia M Porter on January 6, 2015 at 10:23pm — No Comments

Negotiation 101: Building Blocks for Getting What You Need

Pattie-fade.jpg (smaller) StephenKotev2

We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate…


Added by Patricia M Porter on December 31, 2014 at 12:14am — No Comments

Ten New Year's Conflict Resolutions

I’d like to wish all of you the very best of health and happiness for the coming year in this final ConflictMastery™ Quest(ions) blog for 2014.

If you make New Year’s resolutions, won’t you also consider the “conflict resolutions” below?

Warmest regards to you and yours, and may your 2015 be peaceful and wonderful in every way.

Thank you very much to those who gave me new resolution ideas last year. You will find most of them here:

  1. This year, I will…

Added by Cinnie Noble on December 24, 2014 at 7:00am — No Comments

Sweet Conflict

It may be hard to imagine the word conflict being qualified by the adjective “sweet”. Yet, think of the times that goodness comes from reconciling differences that had been having a negative impact on a relationship. Think, too, of the relief experienced after expressing unspoken truths and the outcome of doing so is positive. Think of the importance of finding how we inadvertently contributed to someone's upset and have the chance to make it 'right' . Think of mending the breakdown in our…


Added by Cinnie Noble on December 18, 2014 at 7:00am — No Comments

The Language of Conflict

Ken Cloke ZenaZumeta2-200x300

Ken Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in the U.S. or around the world. In this episode, The Language of Conflict, Ken will share his personal…


Added by Patricia M Porter on December 16, 2014 at 9:41pm — No Comments

Chancing Your Arm

I like this story about the expression chancing your arm and thought I would pass it on to you. My colleague Mary Rafferty used it recently when referring to someone taking a risk and I had never heard of it. The phrase’s roots did have risk attached to it and also a peaceful gesture.

The story goes that “In 1492 two Irish families, the Butlers of Ormonde and the FitzGeralds of Kildare,…


Added by Cinnie Noble on December 11, 2014 at 8:00am — No Comments

Stop the Dreaded Drama and End Destructive Conflict

"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 2015. Enjoy the Holidays!"


We have all experienced the drama when we engage in…


Added by Patricia M Porter on December 9, 2014 at 11:51pm — No Comments

Having an Axe to Grind

According to wiseGEEK “There are two meanings to the phrase ‘an axe to grind’. The first meaning is the traditional American one, which means having an ulterior motive or personal reasons, other than the obvious, for doing something. The British meaning is to hold a grudge or a grievance against someone or something.”

The same source says:

“The term comes from the grinding…


Added by Cinnie Noble on December 4, 2014 at 7:00am — No Comments

The Gratitude Opportunity: Expressing Gratitude at the Best and Worst of Times

Gratitude communication involves expressing appreciation or thanks to others. Hear powerful, real-life stories of individuals who shared moments of gratitude in their work lives. Take away tips to guide you in your own life, whether handling a difficult situation or simply savoring a situation that's already amazing.

Dr. Ross…


Added by Patricia M Porter on December 2, 2014 at 11:26pm — No Comments

Getting Hot Under the Collar

According to Mom Generations the origin of the idiom hot under the collar “comes from the fact that anger or aggression generally causes a person’s face and neck to become red, sweaty and hot.  Since the collar covers the neck, the collar becomes hot and sweaty.” This expression provides a good visual of people who literally become…


Added by Cinnie Noble on November 27, 2014 at 8:00am — No Comments

NEW BOOK - Conflict Mastery: Questions to Guide You

I am thrilled to announce that my new book is now available through Amazon. It is called “Conflict Mastery: Questions to Guide you”.

This is a short summary of what it is about:

This book is about expanding perspectives on common aspects of conflict experiences—before, during, and after they…


Added by Cinnie Noble on November 20, 2014 at 8:00am — No Comments

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