Everyday life is filled with interactions between superiors and subordinates. Whether you are up or down the food chain, you have to work with someone who has either more or less power than you. Join Columbia University Professor Peter Coleman, as we…Continue
Added by Patricia M Porter on March 3, 2015 at 11:12pm — No Comments
Churches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of controversy and will provide helpful strategies and techniques to bring resolution.
Joey Cope is the Executive Director of the Duncum Center for…Continue
Added by Patricia M Porter on February 3, 2015 at 10:00pm — No Comments
Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will…Continue
Added by Patricia M Porter on January 6, 2015 at 10:23pm — No Comments
We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate…Continue
Added by Patricia M Porter on December 31, 2014 at 12:14am — No Comments
I’d like to wish all of you the very best of health and happiness for the coming year in this final ConflictMastery™ Quest(ions) blog for 2014.
If you make New Year’s resolutions, won’t you also consider the “conflict resolutions” below?
Warmest regards to you and yours, and may your 2015 be peaceful and wonderful in every way.
Thank you very much to those who gave me new resolution ideas last year. You will find most of them here:
Added by Cinnie Noble on December 24, 2014 at 7:00am — No Comments
It may be hard to imagine the word conflict being qualified by the adjective “sweet”. Yet, think of the times that goodness comes from reconciling differences that had been having a negative impact on a relationship. Think, too, of the relief experienced after expressing unspoken truths and the outcome of doing so is positive. Think of the importance of finding how we inadvertently contributed to someone's upset and have the chance to make it 'right' . Think of mending the breakdown in our…Continue
Added by Cinnie Noble on December 18, 2014 at 7:00am — No Comments
Ken Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in the U.S. or around the world. In this episode, The Language of Conflict, Ken will share his personal…Continue
Added by Patricia M Porter on December 16, 2014 at 9:41pm — No Comments
I like this story about the expression chancing your arm and thought I would pass it on to you. My colleague Mary Rafferty used it recently when referring to someone taking a risk and I had never heard of it. The phrase’s roots did have risk attached to it and also a peaceful gesture.
The story goes that “In 1492 two Irish families, the Butlers of Ormonde and the FitzGeralds of Kildare,…Continue
Added by Cinnie Noble on December 11, 2014 at 8:00am — No Comments
"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 2015. Enjoy the Holidays!"
We have all experienced the drama when we engage in…Continue
Added by Patricia M Porter on December 9, 2014 at 11:51pm — No Comments
According to wiseGEEK “There are two meanings to the phrase ‘an axe to grind’. The first meaning is the traditional American one, which means having an ulterior motive or personal reasons, other than the obvious, for doing something. The British meaning is to hold a grudge or a grievance against someone or something.”
The same source says:
“The term comes from the grinding…Continue
Added by Cinnie Noble on December 4, 2014 at 7:00am — No Comments
Gratitude communication involves expressing appreciation or thanks to others. Hear powerful, real-life stories of individuals who shared moments of gratitude in their work lives. Take away tips to guide you in your own life, whether handling a difficult situation or simply savoring a situation that's already amazing.
Added by Patricia M Porter on December 2, 2014 at 11:26pm — No Comments
According to Mom Generations the origin of the idiom hot under the collar “comes from the fact that anger or aggression generally causes a person’s face and neck to become red, sweaty and hot. Since the collar covers the neck, the collar becomes hot and sweaty.” This expression provides a good visual of people who literally become…Continue
Added by Cinnie Noble on November 27, 2014 at 8:00am — No Comments
I am thrilled to announce that my new book is now available through Amazon. It is called “Conflict Mastery: Questions to Guide you”.
This is a short summary of what it is about:
This book is about expanding perspectives on common aspects of conflict experiences—before, during, and after they…Continue
Added by Cinnie Noble on November 20, 2014 at 8:00am — No Comments
The program will explore how the Dances of Universal Peace can help to open the way toward conflict resolution. Over more than 45 years, the Dances of Universal Peace have traveled to as many as 50 countries, and more than 200 circles meet regularly in North America alone. The Dances help to bring people together in the spirit of…Continue
Added by Patricia M Porter on November 18, 2014 at 9:39pm — No Comments
It happens sometimes that we lose track of ourselves when in conflict. We may find we turn into someone who doesn’t even resemble who we usually are and how we interact. We may become an angry parent, a petulant child, a dogmatic teacher, a judge or other personas that reflect a different somebody than we want to be.
Our changing personality – if and when it appears – may emerge because we are overly stressed and upset, hurt, frightened, overwhelmed, not getting our point across, or…Continue
Added by Cinnie Noble on November 13, 2014 at 8:00am — No Comments
When we talk about pointing fingers at others (when in conflict) it is typically in the context of blaming them for something. It could be that their words or deeds offended us or got us into trouble. It may be because we didn’t get what we wanted and we suspect the other person’s motives. Or, it may be that we are passing on fault that we own or share.
These and other blame-type scenarios commonly arise in interpersonal conflict and remind me of a great Hindu proverb: …Continue
Added by Cinnie Noble on November 6, 2014 at 8:00am — No Comments
You may have heard the phrase hair trigger temper referring to someone who reacts strongly when angry. As an adjective hair trigger has been described to mean “easily activated or set off; reacting immediately to the slightest provocation or cause”.
As a noun hair trigger refers to “a trigger that allows the firing mechanism of a firearm to be operated by very slight pressure”. According to …Continue
Added by Cinnie Noble on October 30, 2014 at 8:30am — No Comments
One of the things that can lead to conflict has to do with unmet expectations. For instance, we had hoped that another person would have said or done something that reflects their care and concern for us; they excluded us from a gathering or decision; they had something we wanted and knew it was important to us; or they didn’t provide their support or were unreliable about a matter. These and other examples of having expectations work both ways, of course, and we could have let someone else…Continue
Added by Cinnie Noble on October 23, 2014 at 8:00am — No Comments
One way of coping with conflict is to sweep things under the rug. As you likely know, this metaphor refers to ignoring problems rather than facing and managing them. One idiomatic definition consistent with this from Wiktionary is “To conceal a problem expediently, rather than remedy it thoroughly.” Sometimes the tendency to sweep things under the rug comes with the hope that what is…Continue
Added by Cinnie Noble on October 14, 2014 at 8:00am — No Comments
Wiktionary suggests the following idiomatic explanations of the expression walking on eggshells: 1. “To be overly careful in dealing with a person or situation because they get angry or offended very easily; to try very hard not to upset someone or something.” and 2. “To be careful and sensitive, in handling very sensitive matters.”
When applied to interpersonal conflict I think of those…Continue
Added by Cinnie Noble on October 9, 2014 at 8:00am — No Comments