Most of us understand when there is a conflict, but we have not looked at what keeps us locked into the conflict. Those three components are powerful magnets for us. The program today will examine how identity, emotion and power work in conflict, and how understanding each of them…

Tune in Wednesday, July 24 at 4:30 pm Eastern time for our upcoming show featuring an  ACR Annual Conference Workshop Preview - Dorit Cypis and Susan Oetgen's session titled "Performing Empathy: What Artistic Sensibility Brings to Conflict Resolution."

Empathy is more than feeling for another; empathy allows us to listen for…

After my last blog on empathy I reflected on some of my other relationships and realized I have a friend I know so well that in most cases I can correctly tell what she’s thinking and how she’s feeling. So if missing empathy is one’s inability to determine another individual's feelings – does that mean that I’m super empathetic? Or is there more to it?

Experts on the topic, such as Paul Ekman (the author of “Telling Lies” and the inspiration behind the TV series…

Over the last few months I’ve found myself in conflict with a dear friend over and over again due to our inability to correctly recognize and predict each other’s emotional responses. But just as a lack of empathy can cause conflicts, empathy can be an important tool. Mauricio Hernández Sarti finds that

“empathy is one of the most powerful processes that allows forgiveness and understanding … to resolve conflicts” (…

Habits we use when it comes to interpersonal conflicts are like other habits that we come to repeat without much thought. They are rote behaviours that reflect what we have learned about how to cope with situations. Conflict habits have to do among other things, with how we manage our emotions when we are provoked. Habits may show up in how we communicate, and how we defend things that are important to us. Some work for us and others do not.

Generally, we do not recognize…

It goes without saying that experiencing a range of negative feelings is a natural part of being in conflict. When the issues being discussed are difficult for us, or if the other person is making his or her point in an obnoxious and hurtful way, or if there are other reasons we react, we are undoubtedly experiencing different emotions that are not always easy to identify. Understanding what actually leads to heightened emotions when in conflict is not always easy to do either.…

April is National Stress Awareness month. The Texas Conflict Coach Blog Talk Radio show will focused on a number of topics dealing with stress, conflict and emotions.

Our April 5th show is Emotional Intelligence Skills for Today's Workplace - Part 1The…