Brad Heckman's Blog – August 2011 Archive (23)

What professions make the best mediators?

Here are just some of the professions represented among New York Peace Institute mediators:

Hostage negotiator, United Nations diplomat, Broadway producer, judge, NYPD detective, animal rights activist, stand-up comedian, closet space organizer, homemaker, lawyer, doctor, dog trainer, transit worker, mussel farmer, TV producer, journalist, actor, philanthropist, mystery novelist, social worker, marketing executive,… Continue

Added by Brad Heckman on August 10, 2011 at 1:22pm — No Comments

Bringing a gun to a word fight.

I used to work for Partners for Democratic Change (www.partnersglobal.org), a wonderful organization committed to promoting peaceful conflict resolution worldwide. My job was to set up the first community mediation centers in the former Soviet bloc.

So I brought a couple of…

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Added by Brad Heckman on August 10, 2011 at 1:17pm — No Comments

How we get it wrong in marketing mediation.

Let’s face it, mediation is way underutilized. We help more than 10,000 New Yorkers find creative and durable solutions to their conflicts every year, but we’re about 6,990,000 short of our goal. Here are some pitfalls I’ve fallen into in my own efforts…