Susan M Diehl's Blog – August 2010 Archive (1)

The Difference between Settlement and Resolution

First published in www.thebusinessmediator.blogspot.com



Have you ever "resolved" an issue, only to have it rear its ugly head months, even years later? I recently met with someone who was involved

with a past conflict, and found that the interaction triggered

unanticipated anger, hurt and other emotions. The relationship, which I

had tried to keep intact, had a tail of lingering bad feelings. Why…
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Added by Susan M Diehl on August 5, 2010 at 9:59am — No Comments

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