Susan Diehl- I was shocked recently as I read a blog entry on change by Tony Schwartz on the Harvard Business Review Online. In it, he states that during 95% of our behaviors are habitual, and only 5% are consciously self-selected. How can this be? Are we so programmed that we literally only choose to do things 5% of the time? This hit home for me in particular, since I believe so strongly that we must be intentional in our behaviors, our decisions, our choices. No wonder why companies can so easily stagnate!
Lynsee Swisher- I think it is important to remember in nonverbal communication is our own cues. We need to be aware of what we "are saying". It is important to watch others nonverbal cues but I think it vital that we take time to understand our own. Especially in the field of conflict resolution.
Tenth Annual Conference - Thursday, June 23, 2011Call For Proposals ACR-GNY is soliciting proposals for its Tenth Annual Conference to be held in New York City on Thursday, June 23, 2011. Proposals must be submitted by email no later than March 4, 2011. Electronic submissions are required.
A hotly debated topic in the dispute resolution field is the new television series on USA Network "Fairly Legal". The show's entertaining focus is on a female, attorney mediator, Kate Reed and her alternative approach to dealing with conflict unlike her aggressive, litigious and now deceased, attorney father. For the dispute resolution field, this is an awesome opportunity to educate the general public about mediation.

Podcast Series Episode #16: College of Commercial Arbitrators

Join host Jeff Thompson and Edna Sussman as they discuss the recent College of Commercial Arbitrators (CCA) award they received from CPR for their protocols on "Expeditious, cost-effective, commercial arbitration."

Edna Sussman explains how the protocols were developed and their impact as well as the history and purpose of the CCA.

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