6th Annual IOA Conference

6^th Annual Conference
April 1-6, 2011
Hilton Portland & Executive Tower
Portland, OR, USA

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April 1-3, 2011: Ombudsman 101 Professional Development Course
April 3, 2011: Ombudsman 101Plus Professional Development Course and Pre-Conference Courses
April 4-6, 2011: Annual Conference

PROFESSIONAL DEVELOPMENT COURSE FEES
	Early Registration On or before 3/10/11	Regular Registration After 3/10/11
Ombudsman 101	$1,095.00	$1,195.00
Ombudsman 101 PLUS
IOA Member	$350.00	$450.00
Non-IOA Member	$450.00	$550.00

PRE-CONFERENCE COURSE FEES
Full Day Course #1: Tough Choices for Ombudsmen- Resolving Difficult Challenges through Ethical Fitness® Martin L. Taylor, Director of the Center for Corporate Ethics, Institute for Global Ethics		$290.00
Full Day Course #2: Master Class: Skills for the Experienced Ombudsman Nick Diehl, Deputy Ombudsman, American Red Cross		$290.00
Half Day AM Course #1: Can you hear me now? Listening as a Foundational Skill Margaret Fitch-Hauser, Ph.D., Auburn University		$190.00
Half Day AM Course #2: Resolving Workplace Bullying: A New Approach for Ombudsmen Dr. Laura Crawshaw, Founder, The Boss Whispering Institute Sylvie Matteau, Manager of the Ombudsman and Conflict Management Services, Health Canada		$190.00
Half Day PM Course #1: Organizational Integrity: Values in Action Mark D. Bennett, J.D. Decision Resources, Inc		$190.00
Two Half-day Courses - One AM and One PM		$290.00

GENERAL CONFERENCE COURSE FEES

	Early Registration On or before 3/10/11	Regular Registration After 3/10/11
FULL CONFERENCE REGISTRATION
IOA Member	$495.00	$545.00
Non-IOA Member	$545.00	$595.00

ONE DAY REGISTRATION (Monday, Tuesday, or Wednesday)
IOA and Non-IOA Member	$295.00 USD	$345.00 USD