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ADRhub.com is dedicated to serving the ADR (Alternative Dispute Resolution) field and all its members- academics, practitioners, scholars, professionals, students, 'newbies' and those interested in getting involved in the field.

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Latest Activity

clichy nmaju is now a member of ADRhub Werner Institute
The Olive Branch Blog posted a blog post

How Teenagers Register Conflict–It May Surprise You!

I just finished a fascinating book called “Nurtureshock,” by Po Bronson and Ashley Merryman, and it…See More
Amanda Ribeiro Tiradentes liked James Webb's profile
Profile Iconmarina sala, Michele Russell and Dawn Gay joined ADRhub Werner Institute
Patricia M Porter posted a blog post
Erika Deines updated their profile
Jill M. Zuerlein liked ADRhub.com- Werner Institute's discussion Journey To Empathy an ACR International Section Webniar
Bryan Hanson replied to ADRhub.com- Werner Institute's discussion Communication Best Practices in Mediation: Applied Interdisciplinary Research (ADRhub.com Webinar April/2015)
"Hello everyone, the archive for this wonderful webinar is available for viewing by clicking play on…"

Weekly Updates

What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].

April is Crisis Negotiation Month at ADRhub.com

Five Strange Workplace Conversation Tips From a Hostage Negotiator

The single obstacle standing between you and a promotion, raise, or new job could be your voice, according to a paper published this month in Organization Management Journal. The study, written by a business school professor and a voice specialist, drew lessons from an in-depth interview with Christophe Caupenne, a former counterterrorist and hostage negotiator with Research, Assistance, Intervention, and Deterrence (RAID), France’s equivalent of a SWAT unit. As it turns out, persuading a maniac not to kill someone requires the same skills as talking to your boss. You never would have guessed, I bet.

Here are some of the strategies Caupenne recommends for people who want to be better at getting things out of other people at work.

1. Train your breathing on a candle.

Read more from Bloomberg Business [HERE]. 

Former FBI hostage-negotiation trainer explains how to get people to do what you want

1. Get them to talk. 

After you make a request — or subtly hint at what you want someone to do — stop and let that person do all the talking.

"When they start talking, they will self-discover the urgency of your request," he explains. They'll decide on their own that they should oblige, without you having to beg.

If you do all the talking, they may tune you out or feel like they're being told (rather than asked) to do something, which will make them not want to do it.

2. As they are speaking, pay attention to the adjectives and adverbs they use. 

"An adjective is a way to embellish a noun, and an adverb is a way to embellish a verb...

Read more [HERE]. 

8 Ways Having a Toddler Is Like a Hostage Negotiation With a Highly Unstable Person

8 Ways Having a Toddler Is Like a Hostage Negotiation With a Highly Unstable Person

By Brett Ortler

1. The list of demands aren’t always clear, but when they are announced, they are often impossibly specific.

When you ask them what they want, they get so absorbed in the question that their tiny toddler brains seemingly overheat and they stammer and stutter as they try to get the words out. Saliva runs down their chin, and a circuitous, long-winded statement finally spills out like floodwater that’s been building up behind the earthworks: I wan…I want…I want to go to a movie like the Foe-zen, but I wanna bring my Lego puppy. We could have a pizza. On a Tuesday, on a rocket ship. When you tell them that their request isn’t possible, they lose it. With toddlers, every request is a potential Kobayshi Maru.

2. They protest even when you give them exactly what they want.

Read more from Yahoo! [HERE]. 

Maybe We Should Negotiate With Terrorists

How should the United States act during hostage situations?

In November of last year, news broke of President Obama’s order to conduct a comprehensive review of how the U.S. government handles hostage situations involving Americans taken by terrorist groups abroad. The policy review, which is still underway, launched in the midst of frustration and criticism from the families of American hostages—some of whom ISIS held and murdered—over the government’s response to the plight of their loved ones.

“We should not let our desire to punish terrorist kidnappers cloud our judgment and restrict our options…"

Read more from Time.com [HERE].

More on Crisis Negotiation:

“Talk To Me”: What It Takes To Be An NYPD Hostage Negotiator

Former FBI Lead Negotiator Chris Voss named Senior Fellow at George...


Special Webinar: Crisis Negotiation With Thomas Strentz

Afghan women failed by justice system as mediation favored over pro...

The United Nations says Afghanistan's women are being failed by the country's justice system as most complaints of domestic violence are dealt with by mediation rather than prosecution.

Resolving "Water Wars" : Use of Mediation and Collaboration in Stor...

Mastering Conflict on the Side of a Mountain with Mountaineer Andre...

Patricia M PorterAndrew Lock, being the only Australian to summit all 14 of the world’s 8000 meter peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his “Mountaintop Adventure”. Teamwork and leadership take on a new meaning when faced with such physical and mental demands. Join us as Andrew shares his achievements, why he does what he does and how he handles the myriad of team conflicts while he leads expeditions up treacherous terrain.


Former FBI hostage-negotiation trainer explains how to get people to do what you want

Started by ADRhub.com- Werner Institute in General News & Articles on Monday. 0 Replies

 JACQUELYN SMITH1. Get them to talk. After you make a request — or subtly hint at…Continue

TSA Ombudsman Specialist

Started by ADRhub.com- Werner Institute in Jobs on Monday. 0 Replies

Careers with the Transportation Security AdministrationOmbudsman Specialist - SV-0301-H/ISalary: $60,833.00 - $114,953.00 / Per YearSeries & Grade: SV-0301-H/ILocation(s): Arlington, VirginiaOpen Period: 4/15/2015 to 4/27/2015Announcement…Continue

Will a Masters Degree aid in the success for the Mediation Field?

Started by James Webb in Conversations with Bernie & Noam on Monday. 0 Replies

I am planning to pursue a Masters Degree in Peace and Conflict Studies and wanted to find if this degree is the right line up for this career from those already within the field.Continue

Resolving "Water Wars" : Use of Mediation and Collaboration in Stormwater Conflicts

Started by Chris Kane in Events- Trainings Apr 19. 0 Replies

Webinar, Friday May 15, 2015, 12 noon to 1:30pm ETTo register go to – https://resolvingwaterwars.eventbrite.comCLE Credit Pending in New JerseyIs water runoff from off-site, damaging your…Continue

Tags: collaboration, water, experts, flooding, stormwater

Special Webinar: Crisis Negotiation With Thomas Strentz

Started by ADRhub.com- Werner Institute in ADRhub Webinars. Last reply by Bryan Hanson Apr 15. 1 Reply

 The Association for Conflict Resolution’s Second Annual Crisis Negotiation MonthHostage/Crisis NegotiationsLessons Learned…Continue

Introduction to Online Mediation for Experienced Face-to-Face Mediators – 1-hour Webinar – April 28, 2015

Started by Giuseppe Leone in General News & Articles Apr 13. 0 Replies

Presented by Giuseppe Leone, founder of Virtual Mediation Lab, this 1-hour webinar is designed for experienced face-to-face mediators who are interested to learn more about online mediation and add it to their practice.TRAINING OBJECTIVES>>…Continue

Tags: odr, dispute, resolution, webinar, training

LOL Finding a sence of Humor

Started by Jim W Hildreth in Conversations with Bernie & Noam Apr 8. 0 Replies

Recently I had a phone call from a advertiser who wanted me to promote my services as to Meditation, told him that I was a Mediator, he hung up on me. Peace Brother.Continue

Online Mediation - How Did You Like It?

Started by Giuseppe Leone in General News & Articles Apr 8. 0 Replies

One of the workshops to be held during the 2015 Annual Conference of the Pennsylvania Council of Mediators is titled "Online Mediation - A New Frontier", and will last 2 hours.During the first hour, participants will get a good grasp of Online…Continue

Tags: mediators, annual, conference, of, council

ADRhub.com Webinar Series

Watch our latest webinar

"What Every Mediation Needs to Understand About Attorneys & Effective Advocacy in Mediation" 

Discuss it [HERE].

What Every Mediator Needs to Understand About Attorneys and Effective Advocacy in Mediation from The Werner Institute on Vimeo.




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The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in negotiation and dispute resolution for students from a variety of fields as well as mid-career professionals.


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