About Northwestern University:
Northwestern University is a private research university located on lakefront campuses in both Evanston and downtown Chicago, Illinois. Northwestern was
founded in 1851 as the first college to serve the Northwest Territory. In fall 2008, Northwestern
opened another campus in Doha, Qatar offering bachelor's degrees in journalism and communications in
partnership with the Qatar Foundation.

The university employs approximately 7,100 full-time faculty and staff members among its 11 schools and colleges. NU offers over 130
undergraduate programs and 70 graduate and professional programs to the almost 16,000 undergraduate,
graduate, and professional students enrolled full time.

Northwestern University is committed to excellent teaching, innovative research, and the personal and intellectual growth of
its students in a diverse academic community.  

Northwestern Opportunity:
Northwestern University seeks to employ a varied and diverse range of dynamic people who understand
the importance of our mission and vision. When you consider a career at Northwestern University, you
know that you are joining an institution with a deep history of academic, professional and personal
excellence.

Currently, we have a career opportunity as an Assistant Director of Student Conduct & Conflict Resolution/Area Coordinator for Graduate Residential Life is responsible for
resolving and proactively addressing student conduct and conflict matters that occur on- and
off-campus (50%) and managing two graduate residence halls (50%). This is a 12-month, full-time,
live-in (two bedroom apartment in graduate residence hall provided) position that reports jointly to
the Director of Student Conduct and the Senior Assistant Director of University Residential Life.


Thorough background check is required.

This critical role:
-Resolves student conduct matters involving undergraduate, graduate and professional students, as
well as student groups and organizations, including representing the University in or
assisting/advising students whose cases resolved through Northwestern's formal conduct procedures,
including the University Hearing and Appeals System (UHAS) and the Sexual Assault Hearing and
Appeals System (SAHAS);
-Along with other members of the Office of Student Conduct, helps implement a full spectrum of conflict resolution options on campus, possibly including conflict
coaching, facilitated dialogue, mediation, conciliation, and restorative justice processes in a way
that complements and enhances the existing student conduct processes and procedures on campus;
-Assists the Office of Student Conduct in creating and implementing, along with campus and community partners, educational and outreach initiatives to acquaint students and the Northwestern
community with (a) Northwestern's community values and principles; (b) the rights and
responsibilities of students and the community; and (c) the office's services, particularly in areas
of conflict resolution;
-Assists the Office of Student Conduct in the recruitment, training and advising of all conduct and conflict resolution partners, conduct boards (including UHAS and
SAHAS), and other campus professionals, administrators and student staff members (such as
Residential Life officials and Community Assistants, Orientation Peer Advisers, and others);
-Recruits, selects, trains, supervises, and evaluates the performance of seven graduate students
working as community assistants or student directors in three Evanston campus residence halls
(Engelhart and McManus) and one Seabury student assistant;
-Facilitates weekly meetings with student staff in area and bi-weekly one-on-one meetings with student staff;
-Initiates, plans, supports, tracks, and evaluates community development programs consistent with the goals and
mission of University Residential Life and DOSA;
-Advises hall staff as they plan and implement social programs for residents;
-Assists in the assessment of resident needs and provide leadership in the development of programs and services to meet emerging needs;
-Educates residents about University, state, and local rules and regulations;
-Collaborates with staff to address conduct issues that affect the community including such issues as vandalism,
failure to follow security regulations, and noise;
-Trains and coaches student staff on appropriate confrontation procedures;
-Addresses violations of University rules and regulations promptly by holding one-on-one meetings with students, using an educational approach;

-Resolves administratively student conduct matters involving graduate hall residents on the Evanston campus as delegated by the Senior Assistant Director for University Residence Life;
-Maintains accurate records by following procedures related to judicial database;
-Participates in departmental and area meetings;
-Participates in weekly one-on-one meetings with supervisor;
-Acts as a liaison for the Graduate Housing staff, Kellogg Graduate School of Management Dean of Students staff, and housekeeping staff of all graduate residential buildings
to insure effective communication;
-Addresses resident concerns and resolve them in a satisfactory manner communicate all information to direct supervisor and others as appropriate;
-Provides quarterly, and year-end reports on the major activities of the residential area;
-Assists graduate housing staff with resident check in and check out processes;
-Monitors and responds to safety and security concerns in the residence halls;
-Provides evening and weekend on-call emergency response;
-Remains available by phone for staff 24 hours a day, 7 days a week, unless on vacation;
-Monitors hall staff duty schedule and provide support to them as needed;
-Responds, in coordination with other professional Residential Life staff members, to critical incidents in residence halls;
-Conducts well-being checks with residents during and after their involvement in critical incidents;
-Coordinates duty coverage for Seabury undergrad and graduate residential areas with appropriate area coordinator;
-Monitors the security and safety functions of the graduate residence halls;
-Participates in department and division-wide professional development activities;
-Attends regional or national workshops/conferences for continued development and training;
-Stays current in professional development by reviewing articles, journals, books and/or websites;
-Develops connections with University departments including Graduate Housing, CAPS, University Police, Health
Promotion and Wellness, Student Conduct, International Office and Multicultural Center;
-Performs related duties as required or assigned.

Minimum Qualifications:
-A master's degree in college student personnel administration or other relevant discipline equivalent
combination of education, training and experience from which comparable skills can be acquired;
-Minimum of three years full-time experience at college/university in residence life and/or student conduct, five years preferred;
-Understanding of educational environment at highly selective institutions like Northwestern;
-Demonstrated experience resolving student conduct and conflict matters and in managing student residences;
-Knowledge of issues and challenges facing undergraduate and graduate students living on- and off-campus;
-Demonstrated experience or interest in program development, conflict resolution, graduate/professional student
affairs, and/or outreach and programming;
-Excellent written and oral communication skills;
-Evidence of commitment to continuous professional development;
-Membership in ASCA and/or ACUHO-I considered a plus.

Working at Northwestern University:
Beyond being a place to learn and grow professionally, Northwestern is an exciting and fulfilling place to
work! Northwestern offers many benefit options to full and part-time employees including:
competitive compensation; excellent retirement plans; comprehensive medical, dental and vision
coverage; dependent care match; vacation, sick and holiday pay; professional development
opportunities and tuition reimbursement.

Northwestern greatly values work/life balance amongst its employees. Take advantage of recreational, cultural, and enrichment opportunities on
campus. Employees also receive access to childcare solutions, retail discounts, and other work/life
balance resources.

Northwestern University is an equal opportunity employer and strongly believes in creating an environment that welcomes students, faculty and staff of all races,
nationalities and religions. In doing so, we offer our students the opportunity to learn and grow in
diverse communities preparing them for successful careers in an increasingly global and diverse work
force.

For consideration, please click on the link below. You will be directed to Northwestern University's electronic recruiting system, eRecruit, where you will search and apply
for current openings. To apply for this position in eRecruit, enter the Job Opening ID number in the
appropriate search field. Once you apply, you will receive an email confirming submission of your
resume. For all resumes received, if there is interest in your candidacy, the human resources
recruiter or the department hiring manager will contact you. Job Opening ID number for this position
is 16655.

http://www.northwestern.edu/hr/jobs/

Northwestern University is an Equal Opportunity Employer.