Assistant Ombudsman, U of Minnesota

https://employment.umn.edu/applicants/jsp/shared/frameset/Frameset....

Position Information

	(9336) Assistant Director Cmp/Col
	Assitant Director
	9336
	166522
	Executive, Administrative, Managerial
	A = 12 month
	Annual renewable contract (K )
	8:00 am - 4:30 pm
	Monday - Friday
	100%
	Full-Time
	Comensurate with Education and experiwnce. Range $48,000 to $52,000
	Student Affairs (692A)
	Student Affairs, Office of
	Twin Cities
	05-20-2010
	06-07-2010

	Required Qualifications: - Bachelor's degree plus five years full-time professional work experience as an ombudsman or work in a related field (e.g., organizational development, mediation, college/university counseling). - Excellent oral and written communication skills, problem solving strategic thinking ability. - Demonstrated experience in facilitation and/or mediation. Ability to view a problem from multiple perspectives. - Demonstrated ability to work collaboratively within a complex organization, with a diverse population. Preferred Qualifications: - Specific experience as an organizational ombudsman or neutral, impartial complaint-handler. - Knowledge of the organizational system of the University of Minnesota. - Master's Degree.
	Conflict Management Consultation and Referral for Individual Cases: - Provide impartial, confidential consultation to members of the University community who are aggrieved or concerned about an issue. - Help visitors clarify issues and generate and evaluate options for resolution of those issues. - Conduct informal fact-finding, when appropriate, to better understand an issue while maintaining confidentiality. - Coach individuals in methods to manage their own conflicts. - When appropriate, foster communication between individuals involved in a conflict using such techniques as facilitation of group meetings, shuttle diplomacy, and/or mediation. - Communicate suggestions and data from people who seek a confidential channel for surfacing responsible concerns. Organizational and Management Consultation. - Promote understanding of the role and responsibilities of the SCRC. - Participate in the development of workshops and learning materials on conflict management and related topics. - Participate in the development and communication of an integrated conflict management system at the University of Minnesota. - Consult with managers, including faculty, to develop systemic conflict management strategies, and maintain a network of working associations with relevant conflict management resources within the university. Office Management: Together with the other staff, formulate, implement, manage, and monitor the plans, goals, budget, and programs of the Office. Maintain database on individual cases and help prepare annual reports. Participate in staff selection, orientation and ongoing support to other members of the office.
	Summary of Function and Responsibility: The Assistant Ombudsman serves as a neutral, independent, informal, and confidential conflict management resource for all members of the University of Minnesota community. This is a twelve-month, full-time professional exempt position reporting to the Director of the SCRC. All University of Minnesota ombudsman professional staff adhere to the Standards of Practice and Ethical Principles of the International Ombudsman Association (IOA).
	Please apply online with a letter of interest, current resume, and names and contact information for three professional references to: Jan Morse by June 7, 2010.
	No
	employment.umn.edu/applicants/Central?quickFind=87624

--
Maria R. Volpe, Ph.D.
Professor
John Jay College of Criminal Justice - CUNY
899 Tenth Avenue, Room 520
New York, New York 10019

212-237-8693 [office]
212-237-8901 [fax]
mvolpe@jjay.cuny.edu
http://johnjay.jjay.cuny.edu/dispute

------------------------------

--------------------------------------------

The purpose of the NYC-DR listserv is to facilitate information exchange and discussion among those interested in dispute and conflict resolution, peacemaking, facilitation, dialogue, restorative justice,
violence prevention, social justice and related fields in the New York
City metropolitan area. Started on Sept 27, 2001, the NYC-DR listserv
is hosted by the City University of New York Dispute Resolution
Consortium at John Jay College of Criminal Justice. Professor Maria
Volpe of John Jay College is the list administrator.

To join or leave this listserv, or to sign up for the listserv digest [i.e. one email daily], go to: http://listserver.jjay.cuny.edu/cgi-bin/wa.exe?SUBED1=NYC-DR&A=1

To send your email to the entire listserv, send to: nyc-dr@listserver.jjay.cuny.edu PLEASE NOTE that there may be a significant lag in time between the time an email is sent and when it posts, sometimes up to a few hours.
Refrain from resending/

To reply to the sender only, press reply. When reply all is pressed, emails are sent to the entire listserv.

To access NYC-DR archives, go to: http://listserver.jjay.cuny.edu/archives/nyc-dr.html

For additional assistance: write to dispute@jjay.cuny.edu, call 212-237-8692 or visit, http://johnjay.jjay.cuny.edu/dispute.

0 members like this