From: Michigan State University

Using “both/and” thinking can move parties toward solutions.

Arguments, especially public ones, are often fought on the level of positions—what one wants to happen or what should be done. “Position” is defined in the Conflict Management Glossary as a demand; “I want this, and you want that.” Elected and appointed officials will take a “position” on a particular issue—either for or against it. Positions can generate problems because each person focuses on only his/her needs, and there seems to be little room for compromise.

In democratic politics, problems are “resolved” with a vote. But when voting is not possible or appropriate, arguing over positions can be ineffective and sometimes destructive. People become more rooted in their positions, and positions often move farther and farther apart. Positions usually define a problem too narrowly, stating only one solution when others are possible.

One’s interest in an issue is the underlying reason behind a particular position. Interests may be broadly defined as principles, values or belief systems, and must be addressed if a conflict is to be resolved fairly. An important step in resolving any conflict is to help people understand each other’s interests behind their positions.

Read more [HERE].