Dispute resolution skills ‘in high demand,’ survey reveals

Conflict management ‘essential’ to run culturally diverse teams

Conflict management skills are in high demand among recruiters in heavy industries “to ensure a mixed labour force runs harmoniously,” a global study has revealed.

The international survey of 1,589 HR professionals, by talent specialists Futurestep, found that more than a fifth of organisations said conflict resolution skills were “in short supply”.

...Almost a fifth of respondents (19 per cent) also said competencies in conflict management are the most difficult skill to develop in new recruits.

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