"In any transaction that matters whether it's between lovers, between parent and child, between salesman and client, between doctor and patient, between suspect and interrogator, between adversaries at an election, emotion is what we are looking for. Emotions tell us what matters" -Paul Ekman (www.bigthink.com/think-tank/lie-to-me)

Emotional Skills and Competencies (ESaC)

*Course qualifies for 10 credits towards Post Graduate Certificate if Forensic Emotion Awareness

This three-day core program centered on cutting edge behavioral science, prepares people with the knowledge, skills and approaches to evaluate verbal and non-verbal communications from others. It covers the knowledge, understanding, skills and application of emotional competencies. 

Based on Dr Ekman's science and leading edge training methodology you will use the emotional timeline from trigger... to impulse... to action to understand the challenges and skills around awareness through that process.

It will also develop your skills to enable you to read the true emotions in others to help you build and maintain constructive, successful relationships. You will learn how to read facial expressions, plus the other four channels that we need to pay attention to in others if we really want to know what they are saying: body language, voice, verbal style and the actual words spoken/written. You will practice and hone those skills in a safe environment with a Paul Ekman International Approved Trainer.

Objectives:

At the end of the workshop you will be able to:

• Understand how emotions work
• Recognize your hot triggers
• Be aware of impulses as they arise
• Be aware of when you are in the grip of an emotion
• Develop self-monitoring capabilities
• Recognize emotions in others to aid deeper understanding
• Use this information to work with others constructively