http://jobview.usajobs.gov/GetJob.aspx?JobID=90275355&JobTitle=...

[image: Homeland Security, Federal Emergency Management Agency (FEMA)]
Job Title: Disaster Assistance Employee (Alternative Dispute Resolution)ADR
Department: Department Of Homeland Security
Agency: Homeland Security, Federal Emergency Management Agency (FEMA)
Job Announcement Number: WIN-2010-054-CTP
SALARY RANGE:$73,773.00 - $87,728.00 /yearOPEN PERIOD:Tuesday, August 24,
2010 to Tuesday, September 14, 2010SERIES & GRADE:AD-0301-E/EPOSITION
INFORMATION:Intermittent IntermittentPROMOTION POTENTIAL:NONEDUTY
LOCATIONS:many vacancies - ContinentalWHO MAY BE CONSIDERED:Applications
will be accepted from United States citizens.
JOB SUMMARY: 

*THIS JOB IS BEING FILLED BY AN ALTERNATIVE HIRING PROCESS AND IS NOT IN THE
COMPETITIVE CIVIL SERVICE. THIS ANNOUNCEMENT IS TO RECRUIT DISASTER
ASSISTANCE EMPLOYEE'S TO WORK FOR FEMA'S ALTERNATIVE DISPUTE RESOLUTION
(ADR) CADRE. THESE POSITIONS ARE TEMPORARY, INTERMITTENT, ON-CALL, WITHOUT
BENEFITS, TO WORK IN SUPPORT OF PRESIDENTIAL LY DECLARED DISASTERS.
CANDIDATES MUST BE ABLE TO DEPLOY TO ANY OF THE 50 STATES AND ITS
TERRITORIES WITH LITTLE OR NO NOTICE FOR AN EXTENDED PERIOD OF TIME (30 DAYS
MIN). WHILE THE WORK ENVIRONMENT WILL BE STRESSFUL AND LIVING CONDITIONS ARE
OFTEN AUSTERE, YOU WILL BE PERFORMING A VALUABLE SERVICE TO COMMUNITIES AND
CITIZENS WORKING TO REBUILD THEIR LIVES.*


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Duties
Additional Duty Location Info:

many vacancies - Continental


ADR Advisors are primarily responsible for providing workplace conflict
resolution and prevention services in disaster field offices. Duties include
training in conflict resolution skills, listening and problem solving with
only one party, troubleshooting employee problems, conflict coaching,
resolving work group conflict, teambuilding, facilitating group
participation processes, and mediating a small number of cases. A critical
function of the ADR Advisor is to network with field office leadership and
staff to build rapport, assess dispute resolution needs, and represent the
ADR Office in a manner that is at all times friendly, diplomatic,
collaborative, and professional.


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Qualifications and Evaluations
QUALIFICATIONS REQUIRED:

You will be required to travel frequently by air and rental car.

You must have and maintain a current valid driver's license issued by a U.S.
State or Territory

You may need to work outdoors, often under adverse weather conditions.


Specialized Education:

You must possess a four year undergraduate degree from an accredited college
or university.

You must possess 150 or more hours and or 30 semester hours of training in
mediation, facilitation, and other conflict resolution techniques.

You must possess at least three years of work experience that includes
providing mediation, facilitation, and conflict resolution training services
that shows your ability to perform progressively more complex, responsible,
or difficult dispute resolution work within organizations.

You must be a U.S. citizen to qualify for this position.

HOW YOU WILL BE EVALUATED:

You will be evaluated to determine if you meet the minimum qualifications
required; and on the extent to which your application shows that you possess
the knowledges, skills, and abilities associated with this position as
defined below. When describing your knowledges, skills, and abilities,
please be sure to give examples and explain how often you used these skills,
the complexity of the knowledge you possessed, the level of the people you
interacted with, the sensitivity of the issues you handled, etc.

*KNOWLEDGE, SKILLS, & ABILITIES (KSAs):*

1. Ability to conduct mediation gained over a period of three or more years
and 200 or more cases providing mediation in a variety of contexts such as
workplace, community, courts, etc.

2. Demonstrated skill in mediating workplace disputes.

3. Demonstrated skill and ability to design group participation processes
and provide group facilitation and consensus building.

4. Substantial demonstrated knowledge, skill, and ability to provide
training in conflict resolution topics.

5. Ability to deploy to any U.S. State or Territory for a minimum of 70 days
per year.

6. Skill and ability to develop trust and confidence in yourself and ADR
through diplomatic, friendly, professional, and collaborative behaviors with
all levels of staff, staff of diverse backgrounds, and in a large
hierarchical organization.

7. Extensive knowledge of conflict resolution theory, practice, and
techniques.

8. Ability to reflect on your own work, admit mistakes to yourself, your
manager, and others and accept management direction, criticism, and
constructive feedback to learn and grow into the difficult work of the ADR
Advisor.


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Benefits and Other Info

BENEFITS:
You will earn sick leave. More info:
http://www.usajobs.gov/jobextrainfo.asp#SKLV

You will be paid for federal holidays that fall within your regularly
scheduled tour of duty. More info:
http://www.usajobs.gov/jobextrainfo.asp#HOLI

OTHER INFORMATION:
This job is being filled by an alternative hiring process and is not in the
competitive civil service.

The materials you send with your application will not be returned.


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How To Apply

HOW TO APPLY:

You must submit your application so that it will be received by the closing
date of the announcement.

A resume or an Optional Application for Federal Employment (OF 612) or any
other format.Although we do not require a specific format, certain
information is required to determine if you are
qualified.a href="http://www.usajobs.gov/jobextrainfo.asp#WSBI" target="_blank">http://www.usajobs.gov/jobextrainfo.asp#WSBI>

Phone: 1-800-879-6076

*E-Mail* - FEMA-HIRE-ME@dhs.gov. Complete email packages must be received by
the closing date of the announcement. *Please list the job opportunity
announcement number in the subject line.*

*Fax* to Cathy Poe at 540-686-4349. Complete faxed packages must be received
by the closing date of the announcement.

To obtain additional information about employment opportunities, visit our
WEB site at www.dhs.gov, or call our Employment Opportunities Hotline on
800-879-6076. Applicants needing TDD/TTY assistance should call the Federal
Information Relay Service at 800-877-8339.

If you are sending your application via Email, please *DO NOT* use .zip or
other compressed file formats. Preferred file formats include .doc, .txt,
.pdf.
Submit a narrative statement responding to the knowledge, skills and
abilities (KSAs) identified in the announcement. This information will be
used to determine your eligibility and/or rating and is required.

Application mailed using government postage or through an internal federal
government mail system will not be considered.

AGENCY CONTACT INFO:

Cathy T. Poe
Phone: 1-540-686-3188
Fax: 1-540-686-4349
TDD: 800-877-8339
Email: FEMA-HIRE-ME@dhs.govAgency Information:
Department Of Homeland Security
430 Market Street
DHS/FEMA
Winchester, VA 22603
US
Fax: 1-540-686-4349


WHAT TO EXPECT NEXT:
Once your complete application is received we will conduct an evaluation of
your qualifications. The most highly qualified candidates will be referred
to the hiring manager for further consideration and possible interview.