Mediation Skills

Dates: October 26-30, 2015
Location: FMCS Washington, DC
2100 K Street NW
Washington, DC 20427
Cost: $1200.00 Early bird 1100.00 until September 26, 2015

Course Information :
Dealing effectively with conflict in the workplace has become a critical function in public and private organizations. Employers and employees are increasingly turning towards mediation to avoid costly and time-consuming litigation. Mediation has successfully applied to many types of workplace disputes, including grievances, EEO complaints, superior / subordinate problems, and peer conflicts.

This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication will be covered. The course will not include substantive or statutory issues.

Highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts, Mediation Skills for the Workplace, prepares your organization for collaborative problem-solving.

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