All organizations are experiencing a new challenge these days. For the first time in history, there are four distinct generations in the workforce, each with different expectations, traits, characteristics, values, and work styles. This course is designed to help you meet the challenges of understanding how and why these differences manifest in the workplace today. This interactive two-day program will examine how you and your organization can bridge these generational gaps to best meet the needs of both organizations and employees, and how you can use this knowledge and understanding to enhance your organization and the collective bargaining process.
Lynda Lee - FMCS Institute