Harvard Program on Negotiation's 'Sunday Minute'

PON at Harvard University

February 15, 2015

Dear Colleague,

Can you boost your negotiation acumen in sixty seconds? You can with our new email series The Sunday Minute from the Program on Negotiation (PON) at Harvard Law School.

Today, our Sunday Minute tip comes from Robert Mnookin, the Samuel Williston Professor of Law at Harvard Law School and the chair of the Program on Negotiation.

In negotiation, a fundamental challenge is to strike an effective balance between empathy and assertiveness. Empathy involves effectively understanding your counterpart's perspective and expressing his viewpoint in a nonjudgmental manner...