How Books Can Help Mediators Do a Better Job - At Work, and at Home - New Article has published an article that I wrote to share with fellow mediators 3 important lessons I learned after my retirement from mediation practice. I learned those lessons accidentally, by reading some good books on mediation and human nature/behavior.


Those books not only helped me understand better (belatedly) the parties’ and my own behavior in mediation. 


They also made me realize two other things. First, that during my mediation practice I had fallen into two traps - I called them the “Lack of Curiosity Trap” and the “Complacency Trap”. And second, that for more than 20 years there had been a big, inexplicable “disconnect” - between how I had been trying to help other people resolve their conflict, and how I had been trying to resolve conflict in my personal life, at home.


If you are interested, you can find my article on the website  - 

After you read it, I’d appreciate it if you let me know what you think. You can post your comment here (on LinkedIn) or, if you prefer, you can send me an email to


Thank you.

Giuseppe Leone

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