Michael D. Lang has been mediating family, commercial, public policy and organizational disputes since 1978. He is the founding director of the Master of Arts Program in Conflict Resolution, a former President and Board member of the Academy of Family Mediators, and Editor-in-Chief of Mediation Quarterly.

First published in 1998, his article Becoming Reflective Practitioners - http://goo.gl/MBo0X - explains the difference between skilled “mechanics” and skilled mediators, and how to learn artistry in mediation.

In 2000, Michael Lang and Alison Taylor wrote The Making of a Mediator: Developing Artistry in Practice, a book that offers mediators a conceptual framework and practical guidance for developing artistry in mediation - http://goo.gl/Bc5Bm

For more information on Michael Lang you can visit his website - http://goo.gl/J9UEr - or Mediate.com - http://goo.gl/h6Roi

Giuseppe Leone