ODR and the Digitial Divide

Moderated by Chittu Nagarajan & Malti Suri

 

The internet or technology has developed unevenly throughout the world, creating what is known as “Global Digital divide. It is evident from history that technology empowers some individuals, groups or nations while others were not so lucky enough to embrace them. And Internet is no different in this respect. Internet has progressed rapidly in various parts of the world, especially in the developed world; Impact of ICT has made a overwhelming change in the distribution of wealth and power. Digital Divide is a gap between those who for technical, political, social and economic reasons have access and capability to use Technology/ Internet and those who do not.  Digital Divide is specifically in context of availability of Internet access or the absence of it.

 

This gives rise to questions:

  • How do we address access and knowledge divide?
  • How ICT enhanced changes affect already existing divide between North and South? Will it reduce or broaden the existing divide? 
  • Does cultural background values or other factors such as gender, age and education, effect the process of acceptance of ICT projects in developing countries? If yes, then in what way?

 

NEED TO ANALYZE

  • The differences in ICT adoption not only between rich and poor countries but also in terms of global citizens regardless where they live.
  • Access and knowledge divide and attitudinal issues in Asian countries and other bottlenecks.
  • Look for pragmatic approach rather than theoretical considerations.

 

Moderator Bios:

Chittu Nagarajan created ODRworld and ODRindia, the first Online Dispute Resolution service providers in India, in 2004. She also served as Head of the eBay and Pay Pal Community Court initiatives. She is a Fellow of the National Centre for Technology and Dispute Resolution and served as the Conference Chair for the 10th International Online Dispute Resolution Working Forum. Chittu holds a Masters in Alternative Dispute Resolution to eCommerce disputes, as well as degrees in History and Law. Chittu has a Legal Practicing Certificate and is a trained Mediator.

 

Malti Suri, is presently working as a Research Fellow at "The Institute of Global Internet Governance and Advocacy"(GIGA), NALSAR University of Law. Hyderabad. She obtained her B.A.,LL.B(Hons.) She has done her post graduation LL.M from NALSAR University of Law, Hyderabad,India. She worked as a faculty with ICFAI University, Dehradun, Uttarakhand, between 2010 -2011. She is currently pursuing her Doctorate in "Online Dispute Resolution” from NALSAR University of Law, Hyderabad, India.

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HI YOUR DISCUSSION IN SPANISH!!! ALBERTO

ODR y la brecha Digitial
Moderado por Chittu y Suri Nagarajan Malti
 
El Internet o la tecnología se ha desarrollado de manera desigual en todo el mundo, creando lo que se conoce como "brecha digital mundial. Es evidente a partir de la historia que la tecnología permite a algunos individuos, grupos o naciones, mientras que otros no tuvieron tanta suerte como para abrazarlos. E Internet no es diferente en este sentido. Internet ha progresado rápidamente en diversas partes del mundo, especialmente en el mundo desarrollado, el impacto de las TIC ha hecho un cambio enorme en la distribución de la riqueza y el poder. Brecha digital es una brecha entre los que, por razones técnicas, políticas, sociales y económicas tienen acceso y capacidad de usar Tecnología / Internet y los que no lo hacen. Brecha Digital es específicamente en el contexto de la disponibilidad de acceso a Internet o la ausencia de ella.

Esto da lugar a las preguntas:
 ¿Cómo abordar el acceso y la brecha del conocimiento?
 ¿Cómo afectan las TIC cambios mejoradas ya existente brecha entre el Norte y el Sur? ¿Va a reducir o ampliar la brecha existente?
 ¿Tiene valores culturales de fondo o de otros factores como el género, la edad y la educación, el efecto del proceso de aceptación de los proyectos TIC en los países en desarrollo? Si es así, ¿de qué manera?

Necesidad de analizar
 Las diferencias en la adopción de las TIC, no sólo entre los países ricos y pobres, sino también en términos de los ciudadanos del mundo sin importar donde viven.
 Acceso y brecha del conocimiento y los problemas de actitud en los países asiáticos y otros obstáculos.
 Busque enfoque pragmático en lugar de consideraciones teóricas.

Bios Moderador:
  Chittu Nagarajan creado ODRworld y ODRindia, los primeros Online Dispute Resolución proveedores de servicios en la India, en 2004. También se desempeñó como Jefe de eBay y Pay Pal iniciativas judiciales de la Comunidad. Es miembro del Centro Nacional para la Resolución de Controversias y Tecnología y se desempeñó como Presidente de la Conferencia para el 10 º Foro Internacional de Resolución de disputas de Trabajo. Chittu tiene una Maestría en Resolución Alternativa de Disputas a las disputas de comercio electrónico, así como los grados en Historia y Derecho. Chittu tiene un Certificado Legal Practicar y es un mediador entrenado.
 
  Malti Suri, trabaja actualmente como investigadora en "El Instituto de Gobernanza de Internet Global y Defensa" (GIGA), NALSAR Universidad de Derecho. Hyderabad

How cultural traits may affect the adoption of ICT in countries like India?

 There is a unique role of cultural context in affecting affecting users expectations and behavioural possibilities, which determines people's response to use of technology especially when it comes to dispute resolution process.

It is unfortunate that many countries cannot make use of advancing technology in ADR for a variety of reasons (less resources, oppressive government, etc.). What makes this even more tragic is that many of these areas would not even seek such advantages because they are in need of so many other things prior to better ADR technology (like better food production or disease protection). It seems that it is essential to help out impoverished areas in these more important fields prior to helping them implement advanced ODR. But beyond doing that we need to give these areas a reason to eventually want ODR to be a part of there lives. Just because something is new does not mean it is beneficial. Those that have the highest level of ADR technology should use it to their best ability and spread any news of its benefits to others. We cannot (or at least should not) force other's to accept something they do not see as useful. To that end we need to not only make sure ADR technology is effective but that it does not take away any cultural values or traditions of ADR in the areas we implement it in. These ADR technologies need to be adaptable to any environment that may use them.
Ethan - can't agree with you more! A very valid post and need to reflect upon this as practioners and providers. We are here to serve a purpose (efficient justice/dispute prevention and resolution via technology) and we should try to tweak ODR to meet the needs rather than be an impediment.

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