A new report by advisory body the Civil Justice Council (CJC) calls for “low value civil claims” of less than £25,000. It recommends moving to a new internet-based service to be called HM Online Court (HMOC) to address issues with the current court system, which is seen as too slow, too costly and too complex, especially for litigants in person.
The Rt Hon Lord Dyson, Chairman of the Civil Justice Council and Master of the Rolls said:
“There is no doubt that online dispute resolution (ODR) is an area with enormous potential for meeting the needs of the system and its users in the 21st Century. Its aim is to broaden access to justice and resolve disputes more easily, quickly and cheaply. The challenge lies in delivering a system that fulfils that objective.”