In a 10-min video interview Caroline Torosis, Dispute Resolution Program Manager of the County of Los Angeles Department Of Consumer Affairs, shares with Giuseppe Leone, Founder of Virtual Mediation Lab

>> The goals of their innovative and ambitious Online Dispute Resolution Pilot Project
>> The main criteria for assessing the technology necessary for that project

http://goo.gl/l4SUq2

Virtual Mediation Lab is an online mediation project sponsored by ACR Hawaii