In 2017 the Ohio State Bar Association recognized the Franklin County Municipal Court (FCMC) for Judicial Innovation for its Online Dispute Resolution (ODR) program for helping people settle small claims disputes.
Thursday, January 18, 2018 at 2:00pm Eastern Time, judges, court administrators, mediators, and attorneys can learn more about that program. During a 1-hour free webinar Alex Sanchez, manager of the FCMC Small Claims and Dispute Resolution, and MJ Cartwright, CEO of Court Innovations, will:
1 - Present the benefits and lessons learned of that ODR program
2 - Answer any questions about:
> How the idea of launching an FCMC ODR program for small claims came about.
> How that program exactly works (e.g. which parts are handled automatically by their software and which parts require a human intervention. How parties communicate. When and how mediators get involved.
> Why FCMC opted to use the Court Innovations platform/software, instead of developing their own in-house software.
> Program Results (the FCMC platform has been running for 12-13 months now), in terms of number of cases filed, resolved online or sent to the small claims court.
> Program Cost/Resources
> How the general public in Franklin County learned about this new ODR program for small claims, and their response so far.
> How the FCMC small claims court staff/personnel responded to that new ODR program.
How to Register
You can attend this free webinar with a PC, Mac, iPad, iPhone, Android tablet or smartphone. To register click the button “Register Online” at the bottom of this page https://goo.gl/QsfWJn
Seating is limited.
This webinar is hosted and organized by Virtual Mediation Lab: Online Mediation Made Simple, a project sponsored by the Association for Conflict Resolution Hawaii Chapter.
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