Working Creatively with Conflict: 40-hour Mediation and Conflict Resolution Training offered by The Center for Understanding in Conflict.

• Are you responsible for helping people work through conflict?
• Do you manage important conversations between clients, employees, team members, volunteers,or other people you work with?
• Do you want to improve your ability to facilitate conversations of consequence?
• Do you want to learn to mediate or enhance your conflict resolution skills?

Learn how to support parties working through conflict or engaging in other important conversations in a different way.  Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a  respectful manner.  Highlights of our basic training, Working Creatively with Conflict, include:

• Positive neutrality – how to support all parties to a conflict without taking sides
• Enhancing understanding and empathy through the Loop of Understanding
• Developing creative options that address differing needs and interests
• Creating the groundwork for the parties to make effective and lasting decisions together now and in the future

Where: Bailey Farms, 23 Barnes Rd, Ossining, New York

When: Sep. 28, 2016 - Oct. 3, 2016  (Wed afternoon through Sunday afternoon)

Instructors: Gary J. Friedman and Katherine E. Miller

More information and to register: www.understandinginconflict.org

We also offer webinars, half-day and full-day courses in northern California and other NY locations. Please visit our website for more information or contact us at chantal@understandinginconflict.org.