As we close out the Book Club discussions on 'The Tipping Point', I would like to post my thoughts on the book as a whole.

 

I readily admit that this is not the type of book I would normally gravitate towards and outside the book club I am doubtful I would have lasted much beyond the first chapter. But I am thankful for the Book Club (thank you Jeff!!) because as I read each chapter I found myself thinking and analyzing a variety of situations, historical events and my work from different angles. From the connectors, mentors, and salesmen to broken windows and rule of 150 ... there is much to be gained in utilizing this information in not only my professional life but my personal life as well - I am certain that in a few weeks time I will have reformulated much of my philosophy on effective change.

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"The Tipping Point" utilizes some of the insights from cybernetics and systems theory (recent work in this area is more likely to go under the banner of chaos theory or complexity theory). This work demonstrates that much of our common-sense understanding of how the world works is simply wrong. In particular, the behavior of complex systems is largely dominated by CIRCULAR causal processes. Some  of these processes amplify initial changes and tend to generate system change (tipping points occur when these processes reach a critical stage). Other circular causal processes resist any change in the system (e.g., predator prey relationships or homeostasis in the human body). Stafford Beer is probably the pre-eminent theorist who has applied these insights to organizations.

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