"I agree with the notion that when shown their behavior its possible to correct jerky behavior. How do we encourage this evaluation of behavior?? Once a certified jerk, or several, have infiltrated a work environment and begun a ripple effect…"
"I'm glad you posted this quote, because it balances out a quote that really struck me:
"that's why social change is so volatile and so often inexplicable, because it is the nature of all of us to be volatile and inexplicable."…"
"It seems to me that the real point is to gain a deep understanding of the problem-mess before trying to do something about it. If we rush into action before understanding the real situation we simply end up dealing with symptoms rather than the…"
Glad you mentioned the NYPD- my "day job" is working there as a Detective. As a member of the Community Affairs Bureau (the "communication experts" experts of the NYPD or "nice" police), I reflect on…"
I was really struck by the idea of "the little things" that Gladwell mentions regarding the broken windows theory. It must have been hard to convince people that graffiti on the subways was important when people were afraid of assaults and murder. How do you know, without the benefit of hindsight, which little things are important rather than futile? For example, currently the international community is trying to get rid of Somali piracy by patrolling the seas militarily, escorting ships, and…See More
"I think you are right. Even in the US, the title of these roles could vary our conceptual understanding. For example, many people are uncomfortable with the term salesman, or the image that the term conjures. I suppose this might be the case in…"
"Village life is of course quite different in these respects from urban life. And the US is fairly extreme among nations in the degree to which the individual (and the nuclear family) pulls up roots and moves to a new city for jobs. My speculation…"
When reading about the degrees of separation, I couldn't help wondering what would happen today if you repeated the social experiment of connectedness across the globe instead of across America. Are the degrees of separation the same today in a global context? Would the envelope still make it to the stockbroker in an average of 6 steps? So far most examples have been in an American context, and Im curious to know if there is any different social evidence to support Gladwells theories amongst…See More
This is open to everyone in the ADR field who is interested is opening their mind by reading books (primarily non-ADR), engaging others in discussion with the end result providing a learning and growing experience for each participant.See More