"Thanks Sara and Tom, you have some great points. Rather than saying we should just use online or offline, good mediators will look at the range of tools available and see what would work best with each client. If people haven't had experience…"
"Thanks Bill that is a great link and a really valid point. As well as helping resolve conflict, we should be providing people with tools and strategies...yes we may be making ourselves redundant..although I have found it usually results in more…"
"Thanks Graham, certainly clarifies that there are two issues there. I think mediators need to be more proactive and get involved earlier, as you say helping and coaching people to prioritise, consider and come prepared. On line facilities make this…"
"Setting the stage/controlling the environment may be part of the mediator's toolkit.
Does the fact that they have less control over the individuals environments make mediators uncomfortable on line?
Or does it empower the parties and enhance…"
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