You've heard it before...instinctively, when anyone feels threatened our brain kicks into gear with a fight or flight response. We either stand up and fight to protect ourselves, or we run away from the threat. It is biologically part of who we are as humans. There are other choices we can make when we feel threatened in a confrontation. Choices and different behavioral approaches to dealing with conflict more effectively and constructively. In this show segment, Zena Zumeta and I will discuss the 5 primary approaches to help you manage conflict more effectively going beyond just fight or flight responses.


Click for more information on the Thomas-Kilmann Conflict Mode Instrument