Columbia ADR Faculty Gives Overview of Organizational Ombuds Field

Earlier this month, Beth Fisher-Yoshida, interviewed John Zinsser on WKCR in New York. The interview was part of with the Advanced Consortium on Cooperation, Conflict, and Complexity. Zinsser is an instructor at the negotiation and conflict resolution masters program at Columbia University. 

He discusses his experience as an Ombuds and consultant for organizations like hospitals, universities and corporations. It's an excellent overview for novices and he offers some insightful critiques that experienced Ombuds will appreciate. (WKCR.)

Related Ombuds Blog posts:  Baker Hughes Opens Ombuds Office; Columbia Adds Course on Advanced Ombuds Practice; Revisiting the Issue of 'Fairness'.

Views: 81


You need to be a member of ADRhub - Creighton NCR to add comments!

Join ADRhub - Creighton NCR

@ADRHub Tweets

ADRHub is supported and maintained by the Negotiation & Conflict Resolution Program at Creighton University


© 2020   Created by - Creighton NCR.   Powered by

Badges  |  Report an Issue  |  Terms of Service