International Ombudsman Association Announces 2013-14 Conflict Management Webinar Series

IOA, the professional association for Organizational Ombuds, will offer a six-part, live webinar program on conflict management starting in August and running through March 2014.

Here is the schedule:

  • Understandings of Conflict and its Causation with Robert Hosea, American Red Cross, and Lisa Neale, University of Colorado Denver, August 15, 2013 1 pm Eastern
  • Strategies for Analyzing Cultural Components in Conflict with Jose Martinez-Aragon, United Nations, and David Talbot, The World Bank Group, September 12, 2013 1 pm Eastern
  • Conflict Styles and Approaches with Susan Casino, Apollo Group, November 14, 2013  1 pm Eastern
  • Effective Communication Skills with Lisa Witzler, National Institutes of Health, January 16, 2014 1 pm Eastern
  • Interest Based Negotiation with Lisa Witzler, National Institutes of Health, February 13, 2014  1 pm Eastern
  • Conflict Coaching Models and Process with Robert Hosea, American Red Cross and Lisa Neale, University of Colorado Denver, March 13, 2014 1 pm Eastern

Discounts are available for members and multiple sessions.  Webinars also will be recorded and available online.  (IOA Webinars.)

Related Ombuds Blog posts: IOA Webinar Focuses on Ombuds-Support Role; Next Episode of IOA Radio to Feature Distinguished Emeritus Ombuds; IOA Annual Report Reveals Plans for Organizational and Strategic Ch...; IOA Offers Ombuds Training in Phoenix.

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