This week, I came across the unofficial creed of the Navy Ombuds program. Written by Gayle Brinkley, it offers an apt description of most kinds of Ombuds work.

I am an Ombudsman
I am not a crutch.
But I can support you.
I am not a counselor.
But I know one.
I am not a taxi driver.
But I can steer you in the right direction.
I am not a rescuer.
But I can help save lives.
I am not a baby sitter.
But I can refer you to a caregiver.
I am not a gossiper.
But I am a great listener.
I am not an enabler.
But I can provide tools to empower you.
I am not a master of anything.
But I know many experts who understand your need.
I am not a Recreation or Health Specialist.
But I am concerned about your Morale, Welfare & Health.
I am not a busybody as I’ve been called.
But I am an Official Command Representative.
I am a Navy Family Ombudsman And I am of service to You
The Navy Family

The description is at least five years old and has been reprinted by several Navy Ombudsmen. (USNS Mercy Newsletter.)

Previously posted on the Ombuds Blog.

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