What's Happening In Conflict Resolution [02.09.16]

What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].

3 Powerful Conflict-Resolution Strategies From an Antiterrorism Leader

No matter how intense the conflict is in your life and business, chances are it's relatively small in comparison to what Aldo Civico has been through. He begin his career fighting the mafia in Italy (his own country), then facilitated ceasefire talks between the guerrillas and the government of Columbia, which led him to work in several countries from Mexico to Haiti to the Middle East and Syria.

Mr. Civico has been in the middle of some serious antiterrorist action over his career and now teaches at Rutgers University and Columbia University. I had the opportunity to speak with Mr. Civico and asked him to share the most critical lessons he's learned that would be applicable to entrepreneurs and these are the top three insights he shared.

1) Deploy the Power of Listening. The biggest mistake most people make when facing conflict is that they are so focused on what they want to say that they fail to hear the needs of the person they are in conflict with. In Mr. Civico's own words, "When you listen you connect with the other person. Listening elicits the model of the world by which the other operates. It facilitates understanding the needs, fears, desires of the other. It also helps you to get a different perspective about your own perception. It gets you out of your head and it opens up a space of possibilities. It's the easiest concession we can make in a negotiation.

Read more via Inc.com [HERE].

Baltimore Residents Work to Heal Their City Through Police Mediation

..."This is an opportunity for members of the public and the police department to both have their voice heard," Brown said. "Not all complaints are best served by a full investigation. Some complainants want their voice heard."

Read more from NBCnews.com [HERE].

Eight universities pave road to ICC International Commercial Mediat...

As the competition enters into its sixth day, eight teams representing six countries have pushed through to the quarter-finals of the 11th edition of the ICC International Commercial Mediation Competition.

The announcement was held this morning at International Chamber of Commerce (ICC) Global Headquarters in Paris after more than a hundred vibrant and intense mediation sessions. The Clifford Chance Preliminary Rounds involved an international group of 226 law and business students whose talents reflected throughout the initial rounds.

Read more [HERE].

Research: Fairness, Trust, and Security in Online Dispute Resolution

In this article, we introduce three conceptual areas – key concepts in ODR – that would benefit from such clarification: trust, fairness, and security. We discuss multiple connotations and uses of each term, and explain why developing a clearer understanding of each would benefit the ODR field.

More [HERE].