What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].

How to Bounce Back After a Failed Negotiation

Carolyn O'Hara/HBR.org-  Sometimes, despite your best efforts, a negotiation doesn’t go your way. Perhaps a customer pushed for a steeper discount than you wanted to give, or a potential client went with a competitor’s approach to a project. In the face of a disappointment — one where you might appear to be the “loser” — how do you save face? How do you make sure your reputation isn’t damaged and the relationship with your counterpart is intact?

What the Experts Say
Don’t worry too much about your negotiating prowess just because you lost this round. “A reputation comes from consistent behavior,” says Jeff Weiss, founding partner at Vantage Partners, a Boston-based consultancy specializing in corporate negotiations, and author of the HBR Guide to Negotiating.

Read more [HERE]. 

Report: Expelling bullies doesn't work, but education might

Kim Painter- Zero-tolerance policies that kick bullies out of school are not the answer to the persistent bullying problem plaguing the nation's classrooms, playgrounds and social media sites, according to a report released Tuesday.

Experts from the National Academies of Sciences, Engineering, and Medicine said prevention efforts should instead target entire schools and give extra attention to students at risk or already involved in bullying, including both victims and the perpetrators themselves.

Read more from USAtoday.com [HERE]. 

Learning from Maori tradition: Whakawhanaungatanga

(via Lenski.com)- Whakawhanaungatanga is a Māori process for establishing relationships. In the following interview I explore the tradition, identity, trust-building, and conflict resolution with New Zealanders Hilary Unwin and Pereri Hathaway.

A few weeks ago I published a post about the value of shared experience for increasing empathy during conflict s.... After I published that post, New Zealand Human Rights Commission mediator Hilary Unwin wrote me about a Māori tradition calledwhakawhanaungatanga, which is a process for establishing relationships.

Whakawhanaungatanga is a way for Māori to discover connections between themselves and the people they’re talking to. Hilary told me that she uses it in some of her mediation work to establish a mood of trust and openness at the start of a mediation.

Read more [HERE].

JOBS

• Ombuds at FINRA

• Two Ombuds Positions at Georgia State University