What's Happening 10.26.10

(May-Britt Kollenhof-Bruning) In the Netherlands, several mediation service providers are using hybrid forms of Juripax-ODR technology in labor and employment disputes. In contrast to ODR processes which take place exclusively online, here ODR is used to support the traditional offline procedures. Specifically, the participants are asked to fill in an online intake before attending the face-to-face mediation. The answers are only sent to the mediator (asynchronous mediation). Actually one could describe this as some kind of pre-caucusing in order to prepare for the face-to-face mediation.

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Ethics In ODR

Dan Rainey (reply to Colin Rule)- Hello, Colin. I read your ethics article and found it, as usual, to be informative and useful. If you've no objection, I'll share it with my ODR class coming up at SMU. Actually, one of the sections in your article harked back to the piece that Alma Jadallah and I wrote for the Cairo ODR converence about how the system itself can be biased.

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Door To Door Salesman

Matthew Starman- It happens to the best of us. At the most inopportune time, you hear a knock atyour door, or a ring from your phone. A salesman. In my case last Friday night, it was a Kirby Vacuum Salesman. With a little smooth talk and a promise for a free room cleaning I let him in. What the heck, I was going to be cleaning for company coming soon anyway so I might as well let someone else do it right? Being a salesman myself I also like to hear a different sales pitch every so often. As he begins his pitch, I can pick apart every tactic: appeal to the one's safety, create demand, remove comparisons by raising the vacuum into a category of its own, calling the boss to approve a price etc... The guy was good, but when it comes down to it, no vacuum in the world is worth $1200.

Media Effects: Online Communication, Apology and Forgiveness (1 reply)

Narrating ODR's History, Current Issues and Bright Future - a Collaborative VoiceThread

This event will be hosted by Bill Warters, Ph.D.

He is a faculty member in the Master of Arts in Dispute Resolution Program offered by Wayne State University's Department of Communication. He is author of Mediation in the Campus Community: Designing and Managing Effective Programs (Jossey-Bass, 2000) and a member of the Editorial Board of Conflict Resolution Quarterly.

Bill served as editor of the Conflict Management in Higher Education Report for 5-years. He developed and maintains two major web clearinghouses, campus-adr.org (for Higher Ed ADR) and creducation.org (for K-12 Conflict Resolution Education). He is a former chair of the ACR Education Section and a past President of ACR's Michigan SE Chapter. He is a member of the international Conflict Resolution Day planning committee that organizes the yearly October event promoting CR. Bill received the William J. Kreidler Award from the Association for Conflict Resolution (ACR) in 2008 for distinguished service in the Educationsector.

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