Job Description: Mediation Specialist:
The Mediation Specialist uses discretion and independent judgment to manage non-contested mediations arising from Foreclosure actions in various states nationwide. The mediation specialist is responsible for independently managing between 40-50 scheduled mediations per month.
Duties: 1. Consult and manage attorneys nationwide to handle mediations in their local jurisdiction by providing direction to prove up and/or conduct loss mitigation.
2. Review and approve mediation fee requests, prepare required documentation to comply with local rules including loss mitigation history, facilitate conference calls with attorneys pre-mediation in preparation of mediation, obtain all investor or required approvals and discuss best of course of action to maximize recovery and minimize economic and reputational risk.
3. Attend telephonically or in person mediations in a professional manner with delegated authority to conduct full loss mitigation. In person mediations will require travel and all travel arrangements must be booked in advance by the Mediation Specialist.
4. Assess and respond to all assigned subpoena requests and comply with all crucial subpoena deadlines by executing and providing required documents in a timely and traceable method.
5. Conduct special calling campaigns for customers in Bankruptcy Chapter 7 to inquire for intentions and upon interest from customers, assess financial situations to perform loss mitigation with delegated authority and determine and implement best quality resolution for the customer and SPS. Specs: High School Diploma or equivalent required. Some college desirable. 1. Experience in mortgage servicing industry desirable. 2. Litigation experience desirable. 3. Working knowledge of MS Office applications.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.