The non-profit health care system New Mexico is hiring an Ombudsman to be based in Albuquerque. The position, "serves to impartially investigate, address and resolve Member issues while operating with a significant degree of independence from PHP management." In addition, the Ombuds will track and analyze trends and opportunities to continuously improve services. This may be a new position--a search of the PHS website does not return any results for an Ombudsman.

Applicants must have a bachelor's degree and at least three years years in healthcare or advocacy related experience with emphasis on mediation, negotiation, oral and written communication, problem resolution and program development; and knowledge of managed care operations, as well as state and federal regulations. No salary or deadline indicated.  (Jobing.)

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