Voices for Children is seeking a Program Supervisor to work with our volunteer Court Appointed Special Advocates (CASAs) in order to advocate for
the best interests of abused and neglected children living in foster care.
This is a full time 40+ hours per week position with some night and weekend
hours required.
Overview of the Program Supervisor Position:
As Program Supervisor, it is your responsibility to ensure that abused and
neglected children receive the highest quality advocacy and that their rights
are upheld and their needs are met. As such, Program Supervisors: (1) ensure
that the dependent children assigned to CASAs receive the advocacy they need;
(2) ensure that the children's best interests are presented to the Juvenile
Court by CASAs; (3) ensure that the needs of the volunteers are met and that
the volunteers are satisfied; (4) ensure that the policies and procedures of
VFC are followed by all volunteers; and (5) promote the mission of Voices for
Children in the community. The Program Supervisor should be prepared to handle
matters confidentially and with the strictest security.
Responsibilities:
Maintain substantial knowledge regarding the CASA concept, Voices for Children
policies and procedures, juvenile dependency law, special education law, and
the Health and Human Services Agency.
Maintain an ongoing caseload involving a total of approximately 50 CASAs and
provide supervision and support to those CASAs. Establish at least monthly
contact with all CASAs and maintain detailed records concerning all contacts
with CASAs and other parties involved in a child's case. Conduct annual
evaluations with each volunteer and provide a written record of the evaluation
in the volunteer file. Conduct a monthly "small group" meeting for
volunteers. Attend and support CASAs at Treatment Team meetings, Team Decision
Making meetings, and Individualized Education Program meetings. Participate in
development and evaluation of volunteer training and continuing education
curriculum.
Review and approve accuracy and appropriateness of court reports and related
communications to the Court and other agencies. Maintain accurate records
concerning upcoming court dates. Maintain knowledge about court policies and
procedures and act as a liaison with the juvenile court. Attend court hearings in
place of or to support volunteers as necessary.
Serve as on-duty supervisor with the VFC pager in rotation with other program
staff.
Participate in case intake, case review, and the case matching/volunteer
assignment process. Conduct file reviews and manage outlying court offices in
rotation with other supervisors.
Provide support to the Volunteer Recruitment and Training staff as needed in
the exercise of their duties. Act as an instructor for volunteer training.
Participate in the volunteer candidate screening and selection process.
Participate in the Child Protection Team meetings in rotation with other
Program Supervisors.
Assist in the development, implementation and evaluation of the VFC strategic
plan.
The ideal candidate has a bachelor's degree in a related field and experience in social services,
volunteer management, or customer service. Knowledge of the foster care system
and/or special education preferred. Excellent oral and written communication
skills are a must.
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