During today’s Online Family Mediation & Collaborative Practice webinar, I realized how important it is for online mediators to use a high-quality web-conferencing platform with adequate video capabilities, so crucial to establish an initial face-to-face rapport with the parties.
As a result, I thought it would be useful if we (online mediators) could:
First, share our experiences with different platforms.
And, more importantly, test those platforms among ourselves (before using them with our clients).
So, let’s get this forum going…
I have recently found an interesting web conferencing review at http://web-conferencing-services.toptenreviews.com/index.html and I have been testing the first top two platforms (Netviewer and Adobe Acrobat ConnectNow, the smaller and cheaper version of ConnectPro).
If you are interested to check them out, please send me an email. We’ will set up a video conference; find out how each platform actually works; and share our findings here – so other online mediators can benefit from our experiment.
PS: I live in Hawaii, in the middle of the Pacific Ocean. If a web conferencing platform works fine from here, we can be pretty sure that it works well everywhere…
I have just installed ooVoo, which was mentioned in tonight's discussion, and I'm also experimenting with DimDim and a few others, but I would be glad to test those two with you. The best test would be getting a group of several participants together, since many programs will work well with two users but not so well with more. Anyone else?
The software you described sounds great but, as Ellen S. Ross said, it would have to be in English.
Next week, I will publish on this forum a schedule of daily tests of web conferencing platforms.
Each test will be conducted with three participants (mediators), who will assess the quality and ease of use of each platform.
Nora, if your software is free to test and in English, please send me a link, and I will add it to the above schedule.