What else do you want to tell the ADRhub.com community (what you are up to, what you would like to do in ADR, etc.)
A large part of our business utilises telephone technology for mediation and we are constantly looking to deliver improved mediation services - hence my focus on new developments in ODR. Ethics in Mediation, developing mediator quality, and Quality Assurance Programs in Mediation are significant areas of my work.
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