Jessica Carter
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  • New Zealand
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Profile Information

What is your profession and title?
Senior Advisor Mediation Practice, New Zealand Government Department
What is your ADR experience? (trainings and education)
Serious, many, varied - mostly in the US, Australia and New Zealand
What, if any, ADR organizations or groups do you belong to?
ABA Section of Dispute Resolution
Association of Conflict Resolution
IMI - International Mediation Institute
Asia-Pacific Mediation Forum
MBB - Mediators Beyond Borders
What are you hoping to get from
New trends in ODR
Ethics in ODR
(Telephone Mediation)
Do you/your company have a website?
What else do you want to tell the community (what you are up to, what you would like to do in ADR, etc.)
A large part of our business utilises telephone technology for mediation and we are constantly looking to deliver improved mediation services - hence my focus on new developments in ODR. Ethics in Mediation, developing mediator quality, and Quality Assurance Programs in Mediation are significant areas of my work.

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