Jeff Thompson
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Jeff Thompson's Discussions


Started Aug 11, 2014 0 Replies

Negotiating can be uncomfortable: standing up for yourself, asking for what you want, and trying to get a better price, terms, and condition often feels confrontational--and most of us avoid…Continue

Business Schools Teach Negotiating Tactics That Don't Work

Started Aug 11, 2014 0 Replies

These and other tactics share a fatal flaw: the mistaken idea that any…Continue

Webinar: Resolving 21st Century Disputes- Best Practices for a Fast-Paced World (July/2014)

Started this discussion. Last reply by Bryan Hanson Jul 11, 2014. 1 Reply

Resolving 21st Century Disputes- Best Practices for a Fast-Paced WorldResolving 21st Century Disputes- Best Practices for a Fast-Paced World from…Continue


Jeff Thompson's Page

Profile Information

What is your profession and title?
Detective (Law Enforcement), Mediator, Arbitrator and 'web guy' of
What is your ADR experience? (trainings and education)
Mediation Training- Safe Horizon & CPRADR
Ombudsman- IOA
Arbitration- NYCLA
Masters Program @ the Werner Institute/School of Law/Creighton U.
What, if any, ADR organizations or groups do you belong to?
Safe Horizon
Mediators Beyond Borders
What are you hoping to get from
Meet some wonderful people and have a single site to get ADR related content.
Do you/your company have a website?
What other ADR related sites do you visit? (of course!)
What else do you want to tell the community (what you are up to, what you would like to do in ADR, etc.)
I hope you like this site!

Jeff Thompson's Videos

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Jeff Thompson's Blog

The Science of Negotiation – Patterns to Predict Success or Failure

Posted on August 4, 2014 at 10:30am 0 Comments

I highly recommend reading this from the brilliant people at Metric Lab.  
Yes, it's a bit long and covers a variety of topics but it is well worth…

Quick Tip: Hostage Negotiator's Tone of Voice

Posted on June 23, 2014 at 9:00am 0 Comments

(Originally posted at the Crisis Negotiator Blog)

Crisis and hostage negotiator's are involved in situations that are tense, stressful, and anxiety-filled.  In order to try to reduce the overwhelming emotions being experienced by the person they are trying to help, the negotiator's tone of voice is an important tool that can help move the conversation toward a…


Top 10 FBI Behavioral Unit Techniques for Building Rapport With Anyone

Posted on May 19, 2014 at 11:08am 0 Comments

(From Robin Dreeke is head of the FBI’s Counterintelligence Behavioral Analysis Program.

In his book It’s Not All About “Me”: The Top Ten Techniques for…


Using Analogies To Defend Mandatory Mediation

Posted on March 14, 2014 at 4:00pm 0 Comments


by Giuseppe de Palo, Christian Radu Chereji, Constantin-Adi Gavrila


The above three authors recently wrote a fairly in-depth response to Adi Gavrila's article titled "What Went Wrong With Mediation." …


Comment Wall (6 comments)

At 5:03pm on April 3, 2010, Alex Watters said…
Got it Jeff, thanks. The site looks great, nicely done!

At 8:19am on April 4, 2010, Debbie McKittrick said…
Thanks Jeff! This is really cool and a GREAT idea! I was pretty sick when you sent out the mass information regarding navigating around Angel, and I forgot to thank you for your kindness. That was a wonderful and thoughtful gesture of sending to us all that information. I am sure I will become handly once again in the coming month! Happy Easter!
At 9:11am on August 5, 2010, Alberto Elisavetsky said…
Hy Jeff I'm need your Cyberweek banner could you send me please Alberto
At 9:38pm on November 17, 2010, Jessica Carter said…
Pretttty busy ! but all's good. Want to introduce you to a mediator in Brisbane - when's your next journey down there? MIssed the Cyberweek, unfortunately, and just spent time reading up on the discussions. There was a comment from someone questioning if telephone mediation was really ODR (ooops, is there a question about this?)
At 8:38am on May 23, 2011, Nicole Bohe said…

Hi Jeff,


I thought you might find this article interesting given your career and interest in non-verbal cues/communication.



At 9:40am on August 2, 2013, Susan Santiago said…


Just received this this morning. Perhaps NYPD could do the same?

Susan Santiago,0,6780152.story

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