Mervyn Malamed's Page

Profile Information

What is your profession and title?: Workplace Conflict Management Consultant & Internationally Accredited Mediator

What is your ADR experience? (trainings and education): I am a trainer in workplace mediation, negotiation and conflict competence, with international accreditation as a mediator from the Centre for Effective Dispute Resolution in London - the world’s gold standard in the field. I have authored a comprehensive training course in interest based dispute settlement, titled ‘Managing Conflict for Increased Productivity’.

I have immersed myself within high-profile organisations that have established integrated conflict management systems, medium sized businesses, medical organisations, the governor of New York’s offices, multinational corporations, the jewellery industry and even the Minnesota prisons system, gaining insight into the ways conflict presents across differing enterprises.

Malamed Interest Based Resolution increases organisational productivity through the effective management of conflict. By equipping staff to self-manage conflict as it arises, they become empowered to facilitate successful conflict conversations, effect proven managerial mediation techniques, and employ similar interest-based proficiencies.

Services include:
Internationally accredited Workplace Conflict Management, Consultant & Mediator
Commercial and workplace mediation and consulting, specialising in conflict management systems and workplace conflict.

Training
With a CEO’s perspective I deliver comprehensive training, drawn from the best workplace training material in the world, including ’Successful Conflict Conversations’, Conflict Competence, Workplace Mediation, and Managerial Mediation.

What, if any, ADR organizations or groups do you belong to?: Centre for Effective Dispute Resolution, London: International Dispute Resolution Centre
Accredited CEDR Mediator

Arbitration Foundation of Southern Africa (AFSA)
Mediation Panel Member

Equillore Dispute Resolution, South Africa
Mediation Panel Member

Cape Chamber of Commerce: The African Commercial Dispute Settlement Centre
Mediation Panel Member

Association for Conflict Resolution
Member

IACM International Association of Conflict Management

What are you hoping to get from ADRhub.com: Learning, interaction and contribution -
I feel it is important to stay abreast and engage with an international network of professionals. Working within the South African environment, where inherent and unspoken conflict lies deep, provides an unparalleled opportunity to explore and propound best practices. The ability to listen, absorb, comprehend and resolve a diverse range of complex issues is something I wish to share as part of my own professional development.

Do you/your company have a website?: http://za.linkedin.com/in/mervynmalamed

What else do you want to tell the ADRhub.com community (what you are up to, what you would like to do in ADR, etc.): I started my professional career in the cut and thrust of the jewelry industry, developing my street sense and astute judgment of life and business. With a rare combination of left and right brain capacity, I now blend my strategic thinking with innovative problem-solving skills. Reaching the heart of any matter, I excel at easing tense situations. I aim to find effective, sustainable solutions, even if tough decisions are sometimes required.

As the CEO of Malamed Interest Based Resolution, a dispute resolution consulting and training firm, I undertake to increase organisational productivity through the effective management of conflict. I am a great believer in the positive ripple-effect of effective conflict management. When an individual goes home armed with new skills for resolving conflict, not only do they benefit themselves, but so do their family, their friends, and their communities. While adding to the productivity and profitability of any organisation, Interest-based dispute resolution becomes an essential component of conflict management in all enterprises.

In my leisure time I love walking along the magnificent coastal routes of the Atlantic seaboard of Cape Town with my friend Maxi. She is currently a Golden Retriever, but possibly a reincarnation of Gandhi. Huguette, my best friend and partner, also happens to be my wife. Dining outdoors with her is always special, even though her home cooked food is better than any restaurant’s – and it’s always alfresco at home. In terms of jewelry design, she thinks she’s the cat’s meow and forgets that she married in to a multi-generational family of top jewelry designers, goldsmiths, gemstone experts and manufacturers. Despite this, Huguette is definitely among the best 100 jewelry designers in the world and her company, which we established in 1989, is named Maxi’s Jewelry Merchants – what a coincidence!

Comment Wall (1 comment)

At 9:31am on May 25, 2014, Mervyn Malamed said…: “Mervyn is a consummate professional and a pleasure to work with. He knows what makes people tick when it comes to managing conflict and delivers results with style, esprit de corps, and a winning attitude every time.”

Henry Lescault Author of Present with Power, Punch, and Pizzazz

“Mervyn is, among other things, the representative of the Mediation Training Institute in South Africa. I represent MTI in France and Gemany. Mervyn and I have had the occasion to collaborate and I recommend him enthusiastically -- he is experienced, enthusiastic, engaged.”

David Tudor CEO Germinal Knowledge, SARL

“I had the pleasure to discuss the application of the Conflict Dynamics Profile in South Africa with Mervyn on one of his trips to the US. I found his insights on incorporating conflict management processes as part of organizational development to be very insightful and applicable to both private and public sector institutions.”

Craig Runde Director, Center for Conflict Dynamics and Mediation Training Institute at Eckerd College

“Mervyn's experience in conflict management and business administration has prepared him well as he stays in touch with best practices and innovative ideas of implementing them.”

Patsy McLaughlin Leadership Development Coach

“Mervyn was hired to consult on a complex real estate purchase negotiation. He understood the issues and was able to present the Seller with a detailed compromise solution that addressed and resolved both parties concerns. The result was beneficial to both parties and established a long term business relationship.”

Brian Elkin Partner, Guttman Realty Advisors

“Mervyn provided an invaluable service for myself and one of my major clients as a conflict management specialist. He provided acute insight into my unique situation and indeed into my own behaviour. This enabled me to alter my approach and provided a clear understanding which led to the swift resolution of my issues. His understanding of mediation and conflict management is unparalleled by any other conflict management professional I have worked with. I highly recommend Mervyn and would call on his services in future without hesitation.”

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