Conflict is a dynamic and unfolding process which can be rich with opportunities to explore and understand perspectives. Cinnie Noble, a pioneer of conflict management coaching created the CINERGY™ model in 1999. In her own discovery and journey, she coined the term "conflict intelligence" to mean the competence in our self-awareness, insight into others,…
ContinueAdded by Patricia M Porter on March 24, 2015 at 9:54pm — No Comments
If you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this program,…
ContinueAdded by Patricia M Porter on March 17, 2015 at 10:26pm — No Comments
What is the difference between communication when it's open and when it's closed? When our defensive barriers go up, we disconnect not only from other people, but also from our own humanity. In this program, we'll explore an innovative approach to communication and conflict resolution training that comes from the tradition of contemplative psychology and mindfulness practice,…
ContinueAdded by Patricia M Porter on March 10, 2015 at 10:18pm — No Comments
Everyday life is filled with interactions between superiors and subordinates. Whether you are up or down the food chain, you have to work with someone who has either more or less power than you. Join Columbia University Professor Peter Coleman, as we…
ContinueAdded by Patricia M Porter on March 3, 2015 at 11:12pm — No Comments
The Texas Conflict Coach® Blog Talk Radio program announces our Back to Basic series. The following episodes are held every Tuesday night from 5:00-5:30 pm PST/7:00-7:30 pm CST/8:00-8:30 pm EST To participate, go to the designated link for each program or call-in live at 347-324-3591.
ContinueAdded by Patricia M Porter on February 25, 2015 at 1:31pm — No Comments
People of faith have an extra resource to guide them successfully through conflict, if they choose to take advantage of it. For Christians, applying biblical principles – love, forgiveness, the “Golden Rule” – can turn a frustrating conflict into a satisfying resolution, and…
ContinueAdded by Patricia M Porter on February 25, 2015 at 12:35pm — No Comments
Churches and their congregational members are not immune to conflict and the collateral damage that can be caused from unresolved "heart" issues which can grow into monsters.…
ContinueAdded by Patricia M Porter on February 17, 2015 at 10:37pm — No Comments
What happens when deep differences in theology, politics or identity turn into divisions in communities of faith? What initiates and fuels division? What conversations can build connection and care in the midst of profound differences? This evening we will discuss rebuilding relationships by enhancing conversation with lessons and tips from the Reflective Structured Dialogue approach…
ContinueAdded by Patricia M Porter on February 10, 2015 at 10:24pm — No Comments
Churches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of controversy and will provide helpful strategies and techniques to bring resolution.
Joey Cope is the Executive Director of the Duncum Center for…
ContinueAdded by Patricia M Porter on February 3, 2015 at 10:00pm — No Comments
The program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process. The businesses include the original business, Zingerman's Delicatessen, plus Zingerman’s Bakehouse, Creamery, Catering,…
ContinueAdded by Patricia M Porter on January 27, 2015 at 10:27pm — No Comments
Disputes have existed as long as there have been people. Ways to resolve disputes have also existed just as long. But now, technology has made some of the oldest ways to resolve disputes new again and better than ever! Now you can settle differences with other people or businesses without ever leaving your home, office or business.
Mark Norych manages…
ContinueAdded by Patricia M Porter on January 21, 2015 at 8:46am — No Comments
Mystery shopping can help companies avoid conflict - and negative customer experiences - before it becomes an issue. If you've ever found yourself wondering if mystery shopping is too good to be true, join us in a discussion with Rich Bradley, MSPA-NA Board President to learn the facts. Rich Bradley will explain what mystery…
ContinueAdded by Patricia M Porter on January 14, 2015 at 7:31am — No Comments
Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will…
ContinueAdded by Patricia M Porter on January 6, 2015 at 10:23pm — No Comments
The Texas Conflict Coach® Blog Talk Radio program announces our Retail Services Conflict series. The following episodes are held every Tuesday night from 5:00-5:30 pm PST/7:00-7:30 pm CST/8:00-8:30 pm EST.
To participate, go to the designated link for each program or call-in live at 347-324-3591.
ContinueAdded by Patricia M Porter on December 30, 2014 at 11:05am — No Comments
There has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to research that indicates the need for good communication and coordination in order to provide safe and effective care to…
ContinueAdded by Patricia M Porter on December 24, 2014 at 1:50am — No Comments
Online platform brings convenience and efficiency to tax appeal processing for parties and Ohio BTA staff
SAN JOSE, CALIF. – Modria.com, Inc, provider of the world’s leading online dispute resolution (ODR) platform, today announced that the Ohio Board of Tax Appeals (BTA) has launched a new online resolution center for tax appeals, powered by Modria Resolution…
ContinueAdded by Holly Zuluaga on December 15, 2014 at 5:13pm — No Comments
"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 2015. Enjoy the Holidays!"
We have all experienced the drama when we engage in…
ContinueAdded by Patricia M Porter on December 9, 2014 at 11:51pm — No Comments
Join us on November 25th at 8 pm Eastern as Katherine Josten, artist and founder of the Global Art Project for Peace discusses how local communities from across the globe actively join together to…
ContinueAdded by Patricia M Porter on November 25, 2014 at 10:44pm — No Comments
The Texas Conflict Coach® Blog Talk Radio program announces the following episodes starting in the month of December held every Tuesday night from 5:00-5:30 pm PST/…
Added by Patricia M Porter on November 25, 2014 at 2:02pm — No Comments
The holiday season is quickly approaching. Do you know what to get that special someone in your life? No fret. Let this Holiday Shopping List be your guide to the perfect holiday gift for the peace solver in your life. “As we struggle with shopping lists and invitations, compounded by December’s bad weather, it is good to be reminded that there are people in our lives who…
ContinueAdded by Patricia M Porter on November 24, 2014 at 8:55am — No Comments
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