Nina has worked with many cultures in her decades of mediation work. She will share concepts such as the different ways of looking at fairness, how cultures respond to conflict and why they have dissimilar desires as to their goals and outcomes, how people express the same emotion in a variety of ways, and why it is a common mistake to "pretend to be in someone else's…

The topic of emotional intelligence in the workplace is a evolving area of professional interest for leaders and employees alike. How do we engage the vital skills of communicating through crisis, empathy, perspective taking and self awareness just to mention a few? In 2011, the workplace continues to hold higher and higher expectations for us all. The necessity to manage countless stressors while also producing, leading, collaborating and resolve conflicts have become the…

This week I thought I would knock out two birds with one stone and use "The No Asshole Rule" material for the ADR Book Club as my blog subject matter.

So far, we have only discussed Chapters 1-2, but it's a very book with very poignant ideas. So far the author, Robert Sutton, has introduced us to his test for spotting an ***hole: (1) Does the target feel oppressed/belittled after talking with the alleged ***hole and (2) Does the alleged ***hole aim his aggression at people…