I’ve commented before on the wonderful work done by the Distance Mediation Project conducted by the Mediate BC Society in British Columbia. As I’ve noted in this piece on e-mediation, they were the first to conduct serious evaluation on a carefully structured e-mediation project. Based on this experience, the Distance Mediation Project also composed a much-required set of practice guidelines for online mediation. The cherry on top of this was their assessing of the project’s environmental impact, which led the way for this study of ODR’s environmental advantages, which is detailed in this paper.
Now, the Distance Mediation Process has done it again! The final third phase of the project has been competed, and anyone doing anything related to ODR needs to take a look at the evaluation report on this phase, which is hot off the presses. The third phase incorporated elements which are likely to prove to be ‘hot’ issues in ODR in the near future, including payment for services and different models for doing so, and advancing from telephone/email based communication for mediation to a mixed-media approach favoring videoconferencing.
This report is yet another example of how the art and science of ODR can be advanced through bold experiment and rigorous evaluation. Don’t miss it. My thanks to Susanna Jani and the Mediate BC Society team, as always, for sharing this material so freely!