International Ombudsman Association Seeks Presenters for 2019 Conference in New Orleans

IOA Conference Committee presentation proposals, speaker, and topic suggestions for it's 14th annual conference on the theme of “Ombuds: Providing Calm in a Conflicted World.” The conference is set for April 1-3, 2019 at the Sheraton Hotel in New Orleans, Louisiana. 

Topic and speaker suggestions and program proposals should help members promote and protect the profession; enhance knowledge relevant to the profession; and/or develop skills and techniques geared towards improving an ombudsman’s ability to assist their visitors and organizations.

Potential topics include, but are not limited to:
  • all aspects of conflict management
  • enhancing professionalism of ombudsman work
  • the value of CO-OP® certification
  • cultural and global competencies
  • sector specific constituent issues
  • listening and interviewing
  • facilitation
  • coaching and conducting training programs
  • maximizing an ombudsman’s impact on organizations
  • integrated Conflict-Management Systems Design
  • new and/or alternative means of providing ombuds services
  • working with other offices/support services within an organization, including legal counsel, human relations, compliance, and risk management officials
  • updates on legal and regulatory frameworks that impact ombuds
Program formats
  • Pre-conference specialty workshops (4 or 8 hours, presented on Sunday 31 March)
  • Plenary sessions (60 minutes) – Presentation to all conference attendees
  • Keynote speeches (60 minutes) – Addresses important issues, principles, and policies relevant to organizational ombudsmen
  • Concurrent sessions (90 minutes) – Attendees self-­select which sessions to attend
  • A new model for instruction, dialogue, collaboration, or professional development outside the regular blocks described above

Proposals are due by Friday, October 12, 2018. (IOA Conf Proposals.)

Related Ombuds Blog post: IOA 2018 Conference Nutshell.

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