Engaging in conflict conversations is a common happenstance. Some discussions however, lead to uncommon sentiments and reactions when we lose our sense of self and control. One of the consequences is that we may tend to put conflict conversations off indefinitely. Or, we may blurt out something awkwardly or at inappropriate times, or any combination of approaches that make for counterproductive communications.
Becoming masterful at conflict communications – to talk out differences, to mend fractious relationships, to apologize and to even agree to disagree – requires thoughtful preparation. It means being reflective and not reactive. It means managing our fears about the situation including the unknowns about how we or the other person may react. It also means taking a methodical approach that includes answering the following sorts of questions before entering into communications that could be unnecessarily contentious. Consider a challenging conversation you want to have and see if these questions help you prepare for it:
Any other comments about this topic or other ConflictMastery™ Quest(ions) that help preparations for constructive conversations are welcome.
Originally posted on www.cinergycoaching.com/blog/