Preparing to respond to another person’s initiation of a conflict conversation can be an art and science, just as it is when we are the initiator. You may not have thought of conflict conversations as being either an art or science. The reality is we all are involved on a regular basis in communications that are and that have the potential for being difficult, emotional, inflammatory and so on.
It is up to us to choose whether we want to engage in difficult communications that someone else initiates. It also means being strategic and determining when and how to do so. These aren’t choices that we usually think we have when someone else starts a conflict conversation. This is especially the case if the other person approaches us in a way that pushes our buttons. The thing is, we still have a choice about how and when we react.
The following questions will hopefully help focus and prepare for the occasion when another person initiates a conflict conversation with you:
Any other comments about this topic and/or what other ConflictMastery™ Quest(ions) may you add on this topic?
Originally posted on www.cinergycoaching.com/blog/