I have talked about forgiveness in a previous blog entitled “Forgiving When Asked”. More recently, a fascinating discussion on the words “I’m sorry” came up on the Conflict Coaching Guild on LinkedIn that inspired me to revisit this topic. Today’s blog is from the perspective of the person hearing those words and what it means to hear and receive them.
Some say the phrase “I’m sorry” is overused, being a hurried reaction to having hurt someone, with hopes it will as quickly excuse the offending words or acts. Unfortunately, being proactive – and thinking before speaking - rather than trying to make up and ask for forgiveness after the fact does not always happen when the hurts of the moment prevail.
When we are on the receiving end of “I’m sorry” it is almost as automatic for some to respond, “That’s okay”, or “Never mind, or “Thanks – apology accepted”. However, it does not mean we always accept the words “I’m sorry” and forgive. Given that we all have different levels of tolerance about what constitutes acceptable behaviour, it is presumptuous to expect ourselves – and others - to necessarily forgive things we say or do that upset us and them with the phrase, “I’m sorry”.
This week’s ConflictMastery™ Quest(ions) blog flushes out the phrase “I’m sorry” within the context of your own experience of having someone say that to you.
What other ConflictMastery™ Quest(ions) may you add here?
Originally posted at www.cinergycoaching.com/blog/